All American Chrysler Dodge Jeep Ram of Odessa

The purchase was seamless and quick will purchase again from them in the future thank you

Myra went over and shove in provided information requested getting me into service on part I had waited on several weeks. Was even able to get me in and out same day

Johnathan was great help! And very knowledgeable. He went above and beyond. We will be back

They have the worst customer service ever. My battery would not start my car. They had to jump it to get it in the shop to change the oil. They had to jump it to get it out of the shop after the oil change. They never thought to change out the battery that is still under warranty will it was in the shop. They were also told when my son dropped it off in the morning that the battery was bad and needed to be changed, they did nothing about it. When my son went to pick it up they said they had to jump it all day to get started and if he could leave it we could get it changed out in 1-2 days, after it was in the shop all day. They had to jump my son for him to leave as well, because he had to get back to work after asking a coworker to give him a ride to pick up his car after they told him it was ready. My son had to drive to auto zone and spend $200 on a battery so he can get back and forth to work and to pick his son up at daycare. He is a single dad and can not be without a vehicle for a day as this car is his daily driver. 1-2 days to change out a battery after it was in the shop all day???? This tells me that this dealership does not care about customer service nor do they care about the people that bring the cars to them.

Worst service department ever! Do not buy a car from them because you will have to deal with the service department

It was amazing ,great service and I was treated great.Will definitely come back again.

I bought my car at the end of December and I took it to get it serviced at the end of January. It now the mid of may and I still haven’t gotten my vehicle back. Every week it’s something new they tell me and ever time it comes time to go pick it up they tell me it’s something else. They never offered me a rental car. I will Never buy another car from the place again just because of the service department.

That was so easy and wonderful. Nice sales persons.good customer care.and very nice Clean place. Thank you so much for all you help every body..

Generally fast and courteous nice establishment they keep the customer informed very well especially when waiting

Very good experience with Sam, he definitely made the purchase of a new vehicle easier than any time I purchased a vehicle in the past