Reviews
Great to work with and went above and beyond
Victor was an amazing help….He got me going with a new car and did all the steps with me thoroughly.. highly respectful, patient and attentive on my needs couldn’t ask for more excellent service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is awesome, Thank you for your great review. Victor is amazing and works hard, so we are pleased to see such a positive review. We will be sure to pass it along. If you have any further questions, please give us a call. We're always happy to help! Chris Holcomb General Sales Manager O'Rielly Chevrolet
Quality Team that Cares
I had a very challenging experience with an old vehicle with issues that were difficult to diagnose. The service team was persistent to find a solution, and the customer service was excellent. Throughout the process I really felt cared about as a customer and that the team was really committed to providing me with the best service for my vehicle, I highly recommend this location in O?Rielly Chevrolet east side, Tucson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional, timely, courteous!
Ricky has been a great service representative! We purchased a used truck at another local dealership just eight months ago, and it has had multiple problems since. Ricky and his team were able to correctly identify long-overdue maintenance issues that were apparently neglected by previous vehicle owner(s), and either undetected or ignored by the selling dealership. He and his team are currently working to get our vehicle running the way it was meant to be. Thanks, Ricky!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2024 Chevy 2500hd
This has been by far the best experience i have had when purchasing a vehicle. Orielly just made a loyal customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service
MY VEHICLE HAS ALWAYS BEEN SERVICED THERE. AT LEAST 13 YEARS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Professional and fast and excellent customer service.
Professional and fast and excellent customer service.. always great service when I take my car for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every time I come here I get a service representative
Every time I come here I get a service representative name, Jasmine who acts like I am a piece of xxxx for absolutely no reason … I almost wish I didn’t buy my car from this location and get my service contract here because she makes it such a painful ordeal when I come in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Not good
Send a C7 Corvette to be fixed for electrical problems they did nothing didn't even put it back together right but they kept it for 5 days it did start
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Disappointed.
Disappointed. I went in for electrical work at 109,000 miles and after the part was replaced I'm sitting at 166,000 miles. Lost resale value and was told odometer issue could not be corrected. Advisor Christian was helpful throughout the process. I did two voicemails for service manager Ann Edwards with no response. Bad customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Everybody there is always so friendly and helpful.
Everybody there is always so friendly and helpful. We've been going there for years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair