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Tucson Subaru

(15,745 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 national dealer award
View 29 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(15,745 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tucson Subaru from DealerRater.

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The purchase went smoothly from start to finish, everyone

The purchase went smoothly from start to finish, everyone was kind and professional. Highly recommend.

The purchase went smoothly from start to finish, everyone

The purchase went smoothly from start to finish, everyone was kind and professional. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!!!! Traci

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Jesse, my service advisor at Tucson Subaru, provided

Jesse, my service advisor at Tucson Subaru, provided top-notch service from the moment I dropped my car off to when I picked my car up. He helped me to navigate a complicated situation involving my insurance company and an auto glass repair shop, and I was quite pleased with the outcome.

Jesse, my service advisor at Tucson Subaru, provided

Jesse, my service advisor at Tucson Subaru, provided top-notch service from the moment I dropped my car off to when I picked my car up. He helped me to navigate a complicated situation involving my insurance company and an auto glass repair shop, and I was quite pleased with the outcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I purchased my outback from this dealership years ago and

I purchased my outback from this dealership years ago and have been a dedicated customer for service. However, since they installed AI for appointments, I was unable to get the service I needed. I even called the business office and spoke with Sally who said someone would return my call and it has been two days later and no one has returned my call to schedule an appointment for service. I am now taking my business to another service center in Green Valley. Too bad I love my car, but will not do business with this dealership again.

I purchased my outback from this dealership years ago and

I purchased my outback from this dealership years ago and have been a dedicated customer for service. However, since they installed AI for appointments, I was unable to get the service I needed. I even called the business office and spoke with Sally who said someone would return my call and it has been two days later and no one has returned my call to schedule an appointment for service. I am now taking my business to another service center in Green Valley. Too bad I love my car, but will not do business with this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had a quick and easy great experience with Sean, very

Had a quick and easy great experience with Sean, very kind and helpful and has been a great dealer checking up on any needed assistance.

Had a quick and easy great experience with Sean, very

Had a quick and easy great experience with Sean, very kind and helpful and has been a great dealer checking up on any needed assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Congrats on your Subaru! -Sean

Dealer response

Thank you for the review!!!! Traci

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There is a reason Tucson Subaru is number 1!

There is a reason Tucson Subaru is number 1! Exceptional service in all areas. Darla, Jason and the team get 🌟🌟🌟🌟🌟

There is a reason Tucson Subaru is number 1!

There is a reason Tucson Subaru is number 1! Exceptional service in all areas. Darla, Jason and the team get 🌟🌟🌟🌟🌟

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review, we appreciate it so much. Darla

Dealer response

Thank you for the review!!! Traci

Dealer response

Glad you enjoyed your experience!!- Ethan Ward

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This is the second vehicle we have purchased from Tucson

This is the second vehicle we have purchased from Tucson Subaru in the last year and the primary reason for going back was the superior experience we had with Joe.

This is the second vehicle we have purchased from Tucson

This is the second vehicle we have purchased from Tucson Subaru in the last year and the primary reason for going back was the superior experience we had with Joe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

You guys are the best! Thank you for the great review 🙏 Joe

Dealer response

Thank you for the review!!!! Traci

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The entire process was a positive experience.

The entire process was a positive experience. Mike Henry was very professional and helpful.. This is my third Subaru.

The entire process was a positive experience.

The entire process was a positive experience. Mike Henry was very professional and helpful.. This is my third Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the positive feedback! Mike

Dealer response

Glad you enjoyed your experience!- Ethan Ward

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Layla was very helpful with this purchase of our Subaru

Layla was very helpful with this purchase of our Subaru outback. Gave us different options and explained the differences between the models available. She was patient with us as we evaluated our options. Thanks Layla.

Layla was very helpful with this purchase of our Subaru

Layla was very helpful with this purchase of our Subaru outback. Gave us different options and explained the differences between the models available. She was patient with us as we evaluated our options. Thanks Layla.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Everyone was no nice!

Everyone was no nice! They go the extra mile to help their customers get the best car

Everyone was no nice!

Everyone was no nice! They go the extra mile to help their customers get the best car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the Review!

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Estevan Rosas provided excellent customer service!

Estevan Rosas provided excellent customer service! He was super helpful by answering all my questions and very knowledgeable. Thank you!

Estevan Rosas provided excellent customer service!

Estevan Rosas provided excellent customer service! He was super helpful by answering all my questions and very knowledgeable. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much! ~Jennifer

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