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Tucson Subaru

(15,904 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 national dealer award
View 29 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(15,904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tucson Subaru from DealerRater.

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Tucson Subaru was not at all pushy and let me tell them

Tucson Subaru was not at all pushy and let me tell them what I needed. They let me choose everything but were there to guide. Kevin was great to deal with!

Tucson Subaru was not at all pushy and let me tell them

Tucson Subaru was not at all pushy and let me tell them what I needed. They let me choose everything but were there to guide. Kevin was great to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, humphreyd100 so much, Happy Holidays. Kevin McD

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I had a catastrophic engine failure on my 2015 3.

I had a catastrophic engine failure on my 2015 3.6 Outback on a road trip from my home in San Diego. As a result I found myself buying another outback at Tucson Subaru on November the tenth. The help that received from: Jesse Friedman in service, Jason Wilson in sales and Kevin Gribble in finance was so good that I would make the trip to buy my next Subaru from Tucson Subaru. Ýou folks are a total class act.

I had a catastrophic engine failure on my 2015 3.

I had a catastrophic engine failure on my 2015 3.6 Outback on a road trip from my home in San Diego. As a result I found myself buying another outback at Tucson Subaru on November the tenth. The help that received from: Jesse Friedman in service, Jason Wilson in sales and Kevin Gribble in finance was so good that I would make the trip to buy my next Subaru from Tucson Subaru. Ýou folks are a total class act.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. I was extremely happy Jason and I, with your help, came up with a solution for your situation. Congratulations on your new Outback and I am so glad to hear it got you back home to San Diego safely!!

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Service advisor, Jesse Friedman, was exceptional making

Service advisor, Jesse Friedman, was exceptional making the whole process easy. I don't have 15 words...am I doing this for you or for me? Strange that you tell me how many words I need to use....

Service advisor, Jesse Friedman, was exceptional making

Service advisor, Jesse Friedman, was exceptional making the whole process easy. I don't have 15 words...am I doing this for you or for me? Strange that you tell me how many words I need to use....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so happy to hear that you had a great experience and that you took time out of your day to fill this dealer rater survey out for us. As far as the number of words Dealer Rater allows you use to explain your extraordinary experience I cannot help with, that is weird. Again thank you so much for servicing with us and providing your feedback. See you next visit!

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Tucson Subaru has a comfortable environment for customers

Tucson Subaru has a comfortable environment for customers and there are no high pressure sales persons waiting around to pounce. Sean Johnson was a professional salesman who was very transparent in discussing products and pricing. All in all a pleasant experience for purchasing a new automobile.

Tucson Subaru has a comfortable environment for customers

Tucson Subaru has a comfortable environment for customers and there are no high pressure sales persons waiting around to pounce. Sean Johnson was a professional salesman who was very transparent in discussing products and pricing. All in all a pleasant experience for purchasing a new automobile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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This was our second car purchase from CJ Nichols at

This was our second car purchase from CJ Nichols at Tucson Subaru—best and most honest transactions in our long experience of buying cars over the years!

This was our second car purchase from CJ Nichols at

This was our second car purchase from CJ Nichols at Tucson Subaru—best and most honest transactions in our long experience of buying cars over the years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Most of the time I go to a car dealership, I dread the

Most of the time I go to a car dealership, I dread the process of the purchase. Jason Wilson, sales and Ethan Ward in Finance were an absolute pleasure to work with. They got me in and out in a quick and timely manner.

Most of the time I go to a car dealership, I dread the

Most of the time I go to a car dealership, I dread the process of the purchase. Jason Wilson, sales and Ethan Ward in Finance were an absolute pleasure to work with. They got me in and out in a quick and timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You! ~JW

Dealer response

Glad you enjoyed your experience!!-Ethan Ward

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Greg was super helpful and found us a car we really

Greg was super helpful and found us a car we really liked. We felt like this dealership was one of the best we went to.

Greg was super helpful and found us a car we really

Greg was super helpful and found us a car we really liked. We felt like this dealership was one of the best we went to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, guys so much! Happy Holidays !- Greg

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Everyone we dealt with was absolutely “Awesome” we would

Everyone we dealt with was absolutely “Awesome” we would recommend this dealership to all our friends & relatives. That took really good care of us. 🤙🤙

Everyone we dealt with was absolutely “Awesome” we would

Everyone we dealt with was absolutely “Awesome” we would recommend this dealership to all our friends & relatives. That took really good care of us. 🤙🤙

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Jeff! Hope you love your new car!- Ethan Ward

Dealer response

Thank you Jeff, hope you guys have great Holidays Season! -Greg

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Greg worked really hard to find us just the vehicle we

Greg worked really hard to find us just the vehicle we wanted. We’d recommend him to anyone looking for a vehicle.

Greg worked really hard to find us just the vehicle we

Greg worked really hard to find us just the vehicle we wanted. We’d recommend him to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!!! Traci

Dealer response

Thank you Joel , hope you guys have Great Holiday Season ! - Greg

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Excellent Customer Service!

Excellent Customer Service! Very welcoming, helpful and answered each and every question! The entire process was very positive... Much Gratitude! I purchased a 2026 SUBARU Forester SPORT - - - So ENJOY It!

Excellent Customer Service!

Excellent Customer Service! Very welcoming, helpful and answered each and every question! The entire process was very positive... Much Gratitude! I purchased a 2026 SUBARU Forester SPORT - - - So ENJOY It!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!! -Layla

Dealer response

Thank you so sooo much for the kind review! It was a pleasure helping you get your new Subaru. ~Jennifer

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