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Tucson Subaru

(16,014 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 national dealer award
View 29 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(16,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tucson Subaru from DealerRater.

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Great service in every way!

Great service in every way! The entire experience was professional. I could see that Tucson Subaru practices life skills in every department.

Great service in every way!

Great service in every way! The entire experience was professional. I could see that Tucson Subaru practices life skills in every department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Helpful, friendly and knowledgeable.

Helpful, friendly and knowledgeable. Expertly took us through the process of buying our new car, an EV Solterra!

Helpful, friendly and knowledgeable.

Helpful, friendly and knowledgeable. Expertly took us through the process of buying our new car, an EV Solterra!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I just bought a Crosstrex.

I just bought a Crosstrex. I had been working with Joe Micoletti for a few months. He was very patient with me as I was looking at a lot of different vehicles. I brought my Outback in for service and the loaner car I was given sold me. I traded in my car that day. Joe made it all work. He was very helpful and made the whole swap pain free. This is my 3 rd Subaru.

I just bought a Crosstrex.

I just bought a Crosstrex. I had been working with Joe Micoletti for a few months. He was very patient with me as I was looking at a lot of different vehicles. I brought my Outback in for service and the loaner car I was given sold me. I traded in my car that day. Joe made it all work. He was very helpful and made the whole swap pain free. This is my 3 rd Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mike was fabulous and so helpful, knowledgeable and

Mike was fabulous and so helpful, knowledgeable and authentic. I felt very welcomed and that my interests were important.

Mike was fabulous and so helpful, knowledgeable and

Mike was fabulous and so helpful, knowledgeable and authentic. I felt very welcomed and that my interests were important.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Glad to hear you had a great experience!!-Ethan Ward

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I recently bought a Crosstrek at the Subaru dealership in

I recently bought a Crosstrek at the Subaru dealership in Tucson and worked with Mike Henry. He helped us get through the process, which can be stressful since you are buying such a big ticket item. I love the car and imagine I will be driving it for many years. It took awhile because I wanted to do my research. Mike Henry found the right car for me and for this I am very grateful.

I recently bought a Crosstrek at the Subaru dealership in

I recently bought a Crosstrek at the Subaru dealership in Tucson and worked with Mike Henry. He helped us get through the process, which can be stressful since you are buying such a big ticket item. I love the car and imagine I will be driving it for many years. It took awhile because I wanted to do my research. Mike Henry found the right car for me and for this I am very grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! Mike

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I was very interested in a Subaru but couldn't make up my

I was very interested in a Subaru but couldn't make up my mind between a Forester or Outback. Jack McVey to the rescue! Jack was genuine, thorough, knowledgeable, and very patient - not to mention super pleasant to work with. After a test drive or two, and a million questions, I ended up driving home with an Outback and couldn't be happier! Thanks Jack and team at Tucson Subaru.!

I was very interested in a Subaru but couldn't make up my

I was very interested in a Subaru but couldn't make up my mind between a Forester or Outback. Jack McVey to the rescue! Jack was genuine, thorough, knowledgeable, and very patient - not to mention super pleasant to work with. After a test drive or two, and a million questions, I ended up driving home with an Outback and couldn't be happier! Thanks Jack and team at Tucson Subaru.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for your kind words. It was my pleasure assisting you with the vehicle you picked out. I know the learning curve is on a steady ascent. Enjoy!

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My wife and I first met Estevan when we arrived at Tucson

My wife and I first met Estevan when we arrived at Tucson Subaru to test drive a new Forester. Estevan was very helpful, knowledgeable regarding the vehicle we were interested in, and great to work with. He answered all our questions and provided us with lots of additional information that really helped with our decision to purchase a new Forester. I would highly recommend that anyone interested in checking out a Subaru contact Estevan. We love our new Forester, are very satisfied with the price we paid and impressed with the professionalism and friendliness of all the Tucson Subaru employees we met!

My wife and I first met Estevan when we arrived at Tucson

My wife and I first met Estevan when we arrived at Tucson Subaru to test drive a new Forester. Estevan was very helpful, knowledgeable regarding the vehicle we were interested in, and great to work with. He answered all our questions and provided us with lots of additional information that really helped with our decision to purchase a new Forester. I would highly recommend that anyone interested in checking out a Subaru contact Estevan. We love our new Forester, are very satisfied with the price we paid and impressed with the professionalism and friendliness of all the Tucson Subaru employees we met!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks -KG

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Tucson Subaru is my favorite auto dealership EVER.

Tucson Subaru is my favorite auto dealership EVER. Sean Johnson is my favorite sales guy, because he is so helpful and so easy to work with. It's almost like he is not a sales guy, just a friend who works at Subaru, loves Subarus and knows everything about them! Good experiences with service, too, especially with Jesse Friedman.

Tucson Subaru is my favorite auto dealership EVER.

Tucson Subaru is my favorite auto dealership EVER. Sean Johnson is my favorite sales guy, because he is so helpful and so easy to work with. It's almost like he is not a sales guy, just a friend who works at Subaru, loves Subarus and knows everything about them! Good experiences with service, too, especially with Jesse Friedman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! It was great to see you! -Sean

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I purchased a car with Sean Johnson over the weekend.

I purchased a car with Sean Johnson over the weekend. It was a great experience. It was all done quickly and efficiently and all of our questions were answered well. The negotiations on price and trade-in were friendly and reasonable. This is my second time purchasing a used car from Tucson Subaru and I would go back again in the future.

I purchased a car with Sean Johnson over the weekend.

I purchased a car with Sean Johnson over the weekend. It was a great experience. It was all done quickly and efficiently and all of our questions were answered well. The negotiations on price and trade-in were friendly and reasonable. This is my second time purchasing a used car from Tucson Subaru and I would go back again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!!! Traci

Dealer response

Thank you! -Sean

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I bought a Forester from CJ Nichols in 2015.

I bought a Forester from CJ Nichols in 2015. He was such an outstanding sales person and had done such an incredible job with the test drive, that I never forgot him. When I decided to look at an Outback, I wanted to work with him again. It was a great decision. CJ is still at Tucson Subaru and his long term experience has only enhanced his sales and marketing skills. He really knows his products and his genuine enthusiasm for the Subaru line is contagious. He has had a number of Subarus himself, so I completely trust his expertise. He is engaging, fun and a terrific salesperson who never does a hard sell, which I totally appreciate. I used to work in insurance marketing/sales and my former boss told me that a great salesperson makes a friend of his customers. CJ definitely follows that principle. He made me want to buy a Subaru, despite the fact that I initially wanted a BMW. That takes a special kind of person. It's a long day buying a car, but CJ never seemed tired or irritable. When he said goodbye, he still came off as genuinely happy, full of life and enthusiasm, and happy for me, which is a rare skill. I am SO glad I thought to come back to Tucson Subaru again!! He made it a singular pleasure to go through the car buying process. Thanks so much, CJ!

I bought a Forester from CJ Nichols in 2015.

I bought a Forester from CJ Nichols in 2015. He was such an outstanding sales person and had done such an incredible job with the test drive, that I never forgot him. When I decided to look at an Outback, I wanted to work with him again. It was a great decision. CJ is still at Tucson Subaru and his long term experience has only enhanced his sales and marketing skills. He really knows his products and his genuine enthusiasm for the Subaru line is contagious. He has had a number of Subarus himself, so I completely trust his expertise. He is engaging, fun and a terrific salesperson who never does a hard sell, which I totally appreciate. I used to work in insurance marketing/sales and my former boss told me that a great salesperson makes a friend of his customers. CJ definitely follows that principle. He made me want to buy a Subaru, despite the fact that I initially wanted a BMW. That takes a special kind of person. It's a long day buying a car, but CJ never seemed tired or irritable. When he said goodbye, he still came off as genuinely happy, full of life and enthusiasm, and happy for me, which is a rare skill. I am SO glad I thought to come back to Tucson Subaru again!! He made it a singular pleasure to go through the car buying process. Thanks so much, CJ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and taking time to do a review, CJ is a great salesperson and deserves all the praise! Thanks for coming back! Sylvia

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