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Tucson Subaru

(16,040 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 national dealer award
View 29 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(16,040 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tucson Subaru from DealerRater.

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Great and responsive experience from start to finish.

Great and responsive experience from start to finish. Would absolutely work with them again. Thanks!

Great and responsive experience from start to finish.

Great and responsive experience from start to finish. Would absolutely work with them again. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you

Dealer response

Glad you had a great experience - Chris

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Awesome experience at Tucson Subaru!

Awesome experience at Tucson Subaru! Thanks to all the team and especially thank you Joe for his patience! We are really happy and grateful!

Awesome experience at Tucson Subaru!

Awesome experience at Tucson Subaru! Thanks to all the team and especially thank you Joe for his patience! We are really happy and grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the Review!

Dealer response

Thank you for the kind review. Darla

Dealer response

It was really great to meet you, and thank you the kind review! Joe

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Having met CJ Nichols at Tucson Subaru for a test drive

Having met CJ Nichols at Tucson Subaru for a test drive we spotted online , we found to be prompt & easy to relate to ! No high pressure & he least knowledge of his vehicles was truly amazing ! After the test as we discussed our needs he toured us around his vast selection telling all the different things to meet our needs ! It being Valentine day he really pulled it all together to make my wife fall for a beautiful Mahongany Outback with all the features to meet our needs plus make Dorenevvery happy on Valentines day ! Thanks CJ it's been a pleasure ! šŸ˜ŽšŸ‡ŗšŸ‡²šŸ‘

Having met CJ Nichols at Tucson Subaru for a test drive

Having met CJ Nichols at Tucson Subaru for a test drive we spotted online , we found to be prompt & easy to relate to ! No high pressure & he least knowledge of his vehicles was truly amazing ! After the test as we discussed our needs he toured us around his vast selection telling all the different things to meet our needs ! It being Valentine day he really pulled it all together to make my wife fall for a beautiful Mahongany Outback with all the features to meet our needs plus make Dorenevvery happy on Valentines day ! Thanks CJ it's been a pleasure ! šŸ˜ŽšŸ‡ŗšŸ‡²šŸ‘

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad to hear you enjoyed your experience!!-Ethan Ward

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Angel gave us a warm friendly greeting at the entry to

Angel gave us a warm friendly greeting at the entry to the Subaru dealership. First contact is so important in putting new customers at ease. He did an excellent job helping us figure out which vehicles have what we were looking for. We drove there from decades being a big pick-up truck guy and a 4-door mid-size sedan lady. And we very happily headed home that day driving our 2 new Foresters. Who'd have thought that could happen! Amazing Kevin helped us with the financing for both vehicles. Thank you, thank you! Plus we also had my trade-in. Everyone at Tucson Subaru was friendly and helpful. The building is inviting and clean. Yes, the restrooms, too! A variety of refreshments, including fresh fruit, were available. And the coffee was delicious. We were well taken care of! Angel and Kevin make a great team! Thank you to both of you, and the rest of your Subaru team!

Angel gave us a warm friendly greeting at the entry to

Angel gave us a warm friendly greeting at the entry to the Subaru dealership. First contact is so important in putting new customers at ease. He did an excellent job helping us figure out which vehicles have what we were looking for. We drove there from decades being a big pick-up truck guy and a 4-door mid-size sedan lady. And we very happily headed home that day driving our 2 new Foresters. Who'd have thought that could happen! Amazing Kevin helped us with the financing for both vehicles. Thank you, thank you! Plus we also had my trade-in. Everyone at Tucson Subaru was friendly and helpful. The building is inviting and clean. Yes, the restrooms, too! A variety of refreshments, including fresh fruit, were available. And the coffee was delicious. We were well taken care of! Angel and Kevin make a great team! Thank you to both of you, and the rest of your Subaru team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much! It was a pleasure assisting you throughout this process. Thanks again.

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Darla was very knowledge, and friendly.

Darla was very knowledge, and friendly. Her patience was awesome. She answered any and all questions we had and assured we understood her answers. Darla made sure we were comfortable with our vehicle.

Darla was very knowledge, and friendly.

Darla was very knowledge, and friendly. Her patience was awesome. She answered any and all questions we had and assured we understood her answers. Darla made sure we were comfortable with our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for the wonderful review. Darla

Dealer response

Glad to hear you enjoyed your experience!-Ethan Ward

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The kindness and overall help of everyone in the

The kindness and overall help of everyone in the dealership was wonderful. The showroom was gorgeous and very clean. Everyone was very kind.

The kindness and overall help of everyone in the

The kindness and overall help of everyone in the dealership was wonderful. The showroom was gorgeous and very clean. Everyone was very kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking a moment out of your day to leave this—thank you!

Dealer response

Thank you so much for your great review, congratulations on your new car. Kevin McD

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Great experience.

Great experience. All questions answered leading us to buy a car. It was a positive experience.

Great experience.

Great experience. All questions answered leading us to buy a car. It was a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you giving us the chance to help—thanks for the feedback!

Dealer response

thank you for taking the time to send a review. Sylvia

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Very friendly, everyone wants to help, Angel is an

Very friendly, everyone wants to help, Angel is an exceptional salesperson (we came to buy one vehicle and we left with two vehicles and traded the Honda into the deal). Couldn't have been easier Thank you all Steve Murray

Very friendly, everyone wants to help, Angel is an

Very friendly, everyone wants to help, Angel is an exceptional salesperson (we came to buy one vehicle and we left with two vehicles and traded the Honda into the deal). Couldn't have been easier Thank you all Steve Murray

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!

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Everyone we met was professional and friendly.

Everyone we met was professional and friendly. This is the first time we leased from Tucson Subaru and we couldn’t be happier with our sales person, Mike Henry.

Everyone we met was professional and friendly.

Everyone we met was professional and friendly. This is the first time we leased from Tucson Subaru and we couldn’t be happier with our sales person, Mike Henry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re honored to have earned your feedback—thank you for sharing it!

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Great customer service and worked with us on a fair deal.

Great customer service and worked with us on a fair deal. Joe was great and very helpful.

Great customer service and worked with us on a fair deal.

Great customer service and worked with us on a fair deal. Joe was great and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That’s fantastic to hear. We’re glad we could be part of your experience!

Dealer response

Thank you for the review!!! Traci

Dealer response

Thank you very much, I really appreciate the compliment! Joe

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