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Tucson Subaru

(16,008 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 national dealer award
View 29 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(16,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tucson Subaru from DealerRater.

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I bought a Forester from CJ Nichols in 2015.

I bought a Forester from CJ Nichols in 2015. He was such an outstanding sales person and had done such an incredible job with the test drive, that I never forgot him. When I decided to look at an Outback, I wanted to work with him again. It was a great decision. CJ is still at Tucson Subaru and his long term experience has only enhanced his sales and marketing skills. He really knows his products and his genuine enthusiasm for the Subaru line is contagious. He has had a number of Subarus himself, so I completely trust his expertise. He is engaging, fun and a terrific salesperson who never does a hard sell, which I totally appreciate. I used to work in insurance marketing/sales and my former boss told me that a great salesperson makes a friend of his customers. CJ definitely follows that principle. He made me want to buy a Subaru, despite the fact that I initially wanted a BMW. That takes a special kind of person. It's a long day buying a car, but CJ never seemed tired or irritable. When he said goodbye, he still came off as genuinely happy, full of life and enthusiasm, and happy for me, which is a rare skill. I am SO glad I thought to come back to Tucson Subaru again!! He made it a singular pleasure to go through the car buying process. Thanks so much, CJ!

I bought a Forester from CJ Nichols in 2015.

I bought a Forester from CJ Nichols in 2015. He was such an outstanding sales person and had done such an incredible job with the test drive, that I never forgot him. When I decided to look at an Outback, I wanted to work with him again. It was a great decision. CJ is still at Tucson Subaru and his long term experience has only enhanced his sales and marketing skills. He really knows his products and his genuine enthusiasm for the Subaru line is contagious. He has had a number of Subarus himself, so I completely trust his expertise. He is engaging, fun and a terrific salesperson who never does a hard sell, which I totally appreciate. I used to work in insurance marketing/sales and my former boss told me that a great salesperson makes a friend of his customers. CJ definitely follows that principle. He made me want to buy a Subaru, despite the fact that I initially wanted a BMW. That takes a special kind of person. It's a long day buying a car, but CJ never seemed tired or irritable. When he said goodbye, he still came off as genuinely happy, full of life and enthusiasm, and happy for me, which is a rare skill. I am SO glad I thought to come back to Tucson Subaru again!! He made it a singular pleasure to go through the car buying process. Thanks so much, CJ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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CJ, as always, was incredibly helpful and professional in

CJ, as always, was incredibly helpful and professional in accommodating our organization's purchase of our new vehicle.

CJ, as always, was incredibly helpful and professional in

CJ, as always, was incredibly helpful and professional in accommodating our organization's purchase of our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We bought a new 2025 Outback to replace our 2011 Outback.

We bought a new 2025 Outback to replace our 2011 Outback. Chris Smith was knowledgeable, patient and extremely helpful in explaining all the options and features, especially safety, on the vehicle. There was no arm twisting. He focused on our vehicle requirements. Also, the dealership is exceptionally clean, and the staff friendly.

We bought a new 2025 Outback to replace our 2011 Outback.

We bought a new 2025 Outback to replace our 2011 Outback. Chris Smith was knowledgeable, patient and extremely helpful in explaining all the options and features, especially safety, on the vehicle. There was no arm twisting. He focused on our vehicle requirements. Also, the dealership is exceptionally clean, and the staff friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you Andy and Laura Jean . I really appreciate your business and it was my pleasure to assist you both. Enjoy your new Outback- Chris

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Sean & Ethan were both very helpful and friendly, a

Sean & Ethan were both very helpful and friendly, a pleasure to work with and made for a wonderful experience. Thank you!

Sean & Ethan were both very helpful and friendly, a

Sean & Ethan were both very helpful and friendly, a pleasure to work with and made for a wonderful experience. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! Bear down! -Sean

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Debbie Bravo is friendly, customer oriented, willing to

Debbie Bravo is friendly, customer oriented, willing to help, and wants you to love your Subaru as much as she loves hers.

Debbie Bravo is friendly, customer oriented, willing to

Debbie Bravo is friendly, customer oriented, willing to help, and wants you to love your Subaru as much as she loves hers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!!! Traci

Dealer response

Thank you so much for the review. Darla

Dealer response

Thank yo so much for your review. Enjoy your new Outback!!! Debbie

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Quick, easy and they did a good job of making me feel

Quick, easy and they did a good job of making me feel like I wasn’t getting jipped

Quick, easy and they did a good job of making me feel

Quick, easy and they did a good job of making me feel like I wasn’t getting jipped

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Everyone was very nice and helpful, and worked with me on

Everyone was very nice and helpful, and worked with me on the timeline I had to get a new car.

Everyone was very nice and helpful, and worked with me on

Everyone was very nice and helpful, and worked with me on the timeline I had to get a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. Darla

Dealer response

Thank you!! Jennifer

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Greg was wonderful; friendly and helpful.

Greg was wonderful; friendly and helpful. He was knowledgeable about the car and answered all our questions. He even sent us videos after we returned home to help us with some of the settings.

Greg was wonderful; friendly and helpful.

Greg was wonderful; friendly and helpful. He was knowledgeable about the car and answered all our questions. He even sent us videos after we returned home to help us with some of the settings.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!!! Traci

Dealer response

Thank You ! Folks it was pleasure!

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I am very happy with the service I received buying a

I am very happy with the service I received buying a Forester @ Tucson Subaru. Sean @ Kevin were very helpful in making my decision. I will recommend this team to anyone who asks. Thank you all!!

I am very happy with the service I received buying a

I am very happy with the service I received buying a Forester @ Tucson Subaru. Sean @ Kevin were very helpful in making my decision. I will recommend this team to anyone who asks. Thank you all!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I'm a snowbird from Montana and the transmission in my

I'm a snowbird from Montana and the transmission in my car died. All the people in the dealership whom i worked with were helpful during a very emotional and trying time. Edgar did not try to sell me something I did not want. He listened to my needs and respected my decisions. No hard sell.

I'm a snowbird from Montana and the transmission in my

I'm a snowbird from Montana and the transmission in my car died. All the people in the dealership whom i worked with were helpful during a very emotional and trying time. Edgar did not try to sell me something I did not want. He listened to my needs and respected my decisions. No hard sell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear you enjoyed your experience!!-Ethan Ward

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