Reviews
Very quick and friendly service they were very thorough on the inspection of my truck. I was very satisfied with the service.
Very quick and friendly service they were very thorough on the inspection of my truck. I was very satisfied with the service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The team was wonderful and was excellent at communicating the steps and working with the insurance. They made everything very easy. Thank you Watson's team!!
The team was wonderful and was excellent at communicating the steps and working with the insurance. They made everything very easy. Thank you Watson's team!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The gentleman I worked with was very professional He kept me updated as to what needed to be done
The gentleman I worked with was very professional He kept me updated as to what needed to be done
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Knowledgeable and communication was great during the process Jeff found the vehicle I wanted in Phoenix and made it happen within a day to get it to the Tucson store.
Knowledgeable and communication was great during the process Jeff found the vehicle I wanted in Phoenix and made it happen within a day to get it to the Tucson store.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My car was towed in on 5/8. I heard from Steve I belive on Saturday. I heard back on that following Monday that the parts are on back order and they didn't know a time frame. I texted on 5/13 no response I called 5/14 and spoke to someone in the service department. I heard nothing until 5/29 that my car is ready
My car was towed in on 5/8. I heard from Steve I belive on Saturday. I heard back on that following Monday that the parts are on back order and they didn't know a time frame. I texted on 5/13 no response I called 5/14 and spoke to someone in the service department. I heard nothing until 5/29 that my car is ready
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Everything was great except no text updates or phone calls regarding status Would prefer a text to know when to expect truck would be ready
Everything was great except no text updates or phone calls regarding status Would prefer a text to know when to expect truck would be ready
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
The wait time to do a check engine is more than a day Had to leave Vehicle overnight
The wait time to do a check engine is more than a day Had to leave Vehicle overnight
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great got good service and within a reasonable time Took the car in for service quickly. Everyone was friendly and informative. Ty
Great got good service and within a reasonable time Took the car in for service quickly. Everyone was friendly and informative. Ty
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Making appointment for service was very easy. Jesse was very courteous, helpful and professional. He kept informed about my truck and the status of my vehicle service.
Making appointment for service was very easy. Jesse was very courteous, helpful and professional. He kept informed about my truck and the status of my vehicle service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at Watson. I was very comfortable while waiting for my vehicle to be serviced.
I had a great experience at Watson. I was very comfortable while waiting for my vehicle to be serviced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair