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Rick Hendrick Chevrolet Charleston

(1,597 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Fantastic purchase, sale was easy without any pressure

Fantastic purchase, sale was easy without any pressure tactics. Ian made the deal happen and everyone was happy with the situtation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi CarGuy, your satisfaction is our top priority. Thank your this wonderful review and compliments to Ian. Please don't hesitate to reach out to us if there's anything more we can do! Congratulations!

This dealership is awesome.

This dealership is awesome. With mainly the help of Jason Kube, the process it took to get the car I wanted was smooth and straight to the point. I would definitely recommend anyone to buy from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Mitchell, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for highlighting Jason and leaving us this awesome review!!

Everyone at Rick Hendrick Chevorlet were absolutely

Everyone at Rick Hendrick Chevorlet were absolutely wonderful! Our salesman Andrew Mosetti was professional & personable. In my 30 years of marriage and purchasing close to 10 vehicles, this was by far the BEST experience overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Afmomy64, your wonderful feedback and rating mean a lot to us. Thank you for highlighting Andrew, he is a true asset to our team! Congratulations and best wishes for many happy & safe miles ahead!

Had a great experience at the dealership.

Had a great experience at the dealership. Ian was outstanding to work with and I am very satisfied with my Equinox.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Kepnerj! Thank you for your kind words to Ian! We truly appreciated your business and I look forward to servicing your needs in the future. Have a great day!

so far, my experience with Rick Hendrick Chevrolet has

so far, my experience with Rick Hendrick Chevrolet has been great. my salesperson Jazz is great to work with, bought a new Equinox after several times switching/changing my mind and Jazz was calm the whole time in fact he is delivering my new car to me so I didn't have to come back to get it, outstanding Dealer/Sales Staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow, we're glad you had such a wonderful experience with Jazz! Your satisfaction is our top priority. Congratulations and best wishes for many happy & safe miles ahead. Have a great day!

This dealership was awesome and the staff was friendly.

This dealership was awesome and the staff was friendly. The salesperson is quick to respond to my needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Cz70, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Charleston! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Jason and our staff! Cz70, Thank you for taking the time to leave an awesome review for our team!

My wife and I had a great experience with Hendricks

My wife and I had a great experience with Hendricks Chevrolet. Lukasz Sokolowski the salesman was very knowledgeable & helpful with helping us look for the Siverado we wanted. We’re very happy with the truck we purchased. Thank you! Rich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if there's anything additional we can do for you. Come back and see us soon. Cheers!

All I can say is this is an amazing group of people.

All I can say is this is an amazing group of people. I had to wait for my Corvette just like a whole lot of other people, but they were fantastic through the entire process. Les, Tony and Nick made the process easy and fun. All of the people I met at this dealership were so friendly and helpful. I have never had a car buying experience quite like this one. It was the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Ms. Worsham. We really appreciate you taking the time out to share your experience with us—and we are very proud of our awesome team! Thank you for highlighting Les, Tony and Nick and we hope to assist you in the future. Have a wonderful day! Congratulations!

I was in the market for the #1 item on my "Bucket List",

I was in the market for the #1 item on my "Bucket List", a 2019 Yellow Stingray Corvette. I don't take parting with 65K lightly, I have done my homework and "Lo and Behold, Jason Strachan at Hendricks Chevrolet ,was there to help guide me to my Dream Car. No pressure, just solid information and a truly caring individual. Thank you Jason Strachan!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi daisym, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind words about Jason and this wonderful review!! Have an awesome day!!

Jason Kube was my salesman!

Jason Kube was my salesman!!!!! He was very patience and understanding. I went in 2x, and was indecisive, he never pressured me into a purchase. He answered all me questions and made me feel comfortable with my final decision. Thank you for all your help!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Zakeya2010 for this wonderful review and recommendation to Jason! The fact that you highlighted him means a lot! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Congratulations!!