Reviews
Andrew was great to work with and the whole process went
Andrew was great to work with and the whole process went very smoothly! I love my new vehicle!! Thank you Andrew and Team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chevyguy1986, we're glad to hear you enjoyed your visit with Andrew and the team!! Congratulations and best wishes for many happy miles ahead!!
Experienced sales staff and clean facility.
Experienced sales staff and clean facility. Don Demuth is the best salesman in this state.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anita, thank you for your kind words and this wonderful review about Don and your experience here! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Carmella was a huge help to helping my girlfriend and I
Carmella was a huge help to helping my girlfriend and I get into the car of our dreams. The whole Rick Hendrick Chevrolet crew went above and beyond, if anyone is looking for a car I highly recommend speaking to the experts at Rick Hendrick Chevy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you David! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please don't hesitate to reach out if there's anything additional we can do for you. Come see us for any future needs. Thank you again & have a wonderful day!
Carmella was so grea!
Carmella was so grea!. That was the best experience I had buying a new car. She was very patient with me and made me laugh the whole time I was with her. I will always go back to her for a new car. Everyone at the dealership was very nice! Great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We really appreciate you taking the time out to share your experience with us—and we agree, Carmella is truly a gem to have on our team! We sincerely value your business and look forward to your next visit! Have an awesome day!
This was my 4th Suburban purchase with Bob Adkison a
This was my 4th Suburban purchase with Bob Adkison a Hendrick Chevrolet there in Charleston. Their staff is always Amazing. I will not deal with anyone else and Bob Adkison is my Guy there.. He keeps me informed on the build, during transportation/delivery to the dealer and what day/time works for me. Very Professional, Down to Earth and He’s Great!! I could go on and on. Thank You Bob many times over and I look forward to our next delivery. See you soon. ~ Robert at Diamond Transportation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your awesome review, Mr. Diamond. We really appreciate you taking the time out to share your experience with us—and we agree, Bob is a true professional and we are happy to have him on our team! We sincerely value your business and look forward to your next visit! Have a great day!!
Our salesman Don was Excellent and personal experience
Our salesman Don was Excellent and personal experience with vehicle we purchased. Would highly recommend them. The extra miles we traveled is worth the trip.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jim, thank you for taking the time to leave a review for Don and Rick Hendrick Chevrolet Charleston. The fact that you highlighted Don means a lot to us! We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Great experience.
Great experience. Straight forward and professional/positive/upbeat attitudes. Ian in sales and Deepak in finance were sharp and efficient in all areas, highly recommend them both…Brendan S.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your high star rating and this awesome review; we are happy to pass along your comments to Ian, Deepak and the team here at Rick Hendrick Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. Congratulations and thank you again!!
Banker
This was the best experience I had buying a car. Mr. Bob Adkison is the best, I told him what i wanted and he went above and beyond to get me what I wanted. I got me a 2022 Equinox RS. I love my new car. I took maybe 1 hour or 2 to get the car clean and to finish the paper work MR. Deepak thank you for all your help as well you are the best. If you need a new car come see MR. Bob and Deepak. Thank you for everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ms. Chaplin, thank you for the high star rating and awesome review & recommendation to Bob and Deepak! We sincerely thank you for your business and look forward to seeing you again soon! Congratulations and best wishes for many happy miles ahead!!
Premium Dealership Service Department
Always a pleasure working with JJ Napier. Got this hot mess of a van back to safe & roadworthy. I know many people feel that the dealership service has a stigma along with it, but the team at Rick Hendrick Chevy in West Ashley always delivers a premium visit. The prices are right on par with other options in my area. I feel more confident with servicing my 13 year old van here as these guys are all factory trained and know what to look for. JJ prioritized what needed to be done now, and what can wait a bit knowing I had a budget to stay with-in. I can't say the same for the local place I used before coming to the dealership. THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ms. Powell, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with JJ and our team. If you have further needs or questions, please reach out! Thank you again, and have a fantastic day!
Our experience with Alan Kelly was excellent.
Our experience with Alan Kelly was excellent. Highly recommend!!! Excellent communication, easy to work with! He kept in touch regarding the timeline of our new car order and we always felt very informed. Thanks, Alan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Corinne.tkacz, we are so happy to read such a great review about Alan & Rick Hendrick Chevrolet Charleston! We sincerely value your business and look forward to assisting you in the future. Best wishes, Rick Hendrick Chevrolet Charleston