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Rick Hendrick Chevrolet Charleston

(1,596 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Luckasz Sokolowski worked with me on my purchase and he

Luckasz Sokolowski worked with me on my purchase and he was knowledgeable and thorough. It was a pleasure to do business with him. Thanks Don

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Daharken, thank you for sharing your positive experience! If you need anything , please feel free to give us a call or stop by. Have an awesome day!

For the past twenty six years I have always dealt with

For the past twenty six years I have always dealt with Rick Hendricks for purchasing vehicles and to have them service. I always had great service and the people have always been very polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brennen1028, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experiences over the past 26 years. Have a great day!

Worked with Jason Kube.

Worked with Jason Kube. He was professional, friendly and helpful. Financial arrangements were easy to understand. A well run dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shamal48, thank you for your kind words and this wonderful review and recommendation to Jason! We sincerely value your business and look forward to your next visit! Congratulations and have a great day!

Carmella Nowak is a wonderful sales woman.

Carmella Nowak is a wonderful sales woman. Very fast and great service. Deal was seal within a hour. 10 star service for the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Jimmy for highlighting one of our stellar teammates, Carmella. The fact that you mentioned her means a lot to us! Thanks again for the recommendation and 10 stars to our team! We hope you have an amazing day!

Consumer response

I will be back in the future.

I have always trusted Rick Hendrick when buying cars and

I have always trusted Rick Hendrick when buying cars and taking care of them after the purchase. Peter, my salesman, has always gone above and beyond for us and we have purchased 3 vehicles from him alone in the last year for this reason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mindyb307, thank you for taking the time to leave this awesome compliment to Peter and the team at Rick Hendrick Chevrolet Charleston. We're happy we could meet your expectations! We sincerely value your business and thank you again for this wonderful recommendation! Have an awesome day!

This dealership handles everything straight forward and

This dealership handles everything straight forward and honest. Stop by and see them for any automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ynotholmes, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. We are always more than happy to assist you if anything comes up. Thank you for taking time to send us this awesome 5 star review and recommendation! Hope you have a great day!

Dealer response

Ynotholmes, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. We are always more than happy to assist you if anything comes up. Thank you for taking time to send us this awesome 5 star review and recommendation! Hope you have a great day!

Buying process was really easy and smooth.

Buying process was really easy and smooth. Lucas helped me out to find a car. He was very transparent and I really appreciate that! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience- our salesman Don kept us updated,

Great experience- our salesman Don kept us updated, explained everything and had great customer service. We would definitely recommend him to other clients !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bob Adkison was fantastic to work with.

Bob Adkison was fantastic to work with. We have purchased two vehicles through him at this dealership during Covid and he made the process easy and got us what we wanted! Would highly recommend him and the team at Rick Hendrick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jazz and Carmella were great to work with.

Jazz and Carmella were great to work with. Very friendly, informative, and down to earth. The whole process was smooth. Would definitely buy from here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, dclomanto for highlighting some of our stellar employees. We a very proud to have Jazz and Carmella on our team! Thank you for your kind words and wonderful recommendation. Hope you have an amazing day!