Skip to main content

Rick Hendrick Chevrolet Charleston

(1,596 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

Want to share your experience with this dealership?

Write a review

Jason Kube was a great help and answered all our

Jason Kube was a great help and answered all our questions. He was so nice and super respectful. After leaving we had some questions and was very responsive! The finance department was great and was able to help get us to where our numbers needed to be at!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amyderrick16, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit! We hope you have a great day!

Bob Adkison done a fantastic job getting me what I

Bob Adkison done a fantastic job getting me what I exactly wanted in a truck. This is my second time dealing with Hendricks in Charleston. Knocked it out the park both times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jcmarlowesr1981, your satisfaction is our top priority. We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thank you for your wonderful recommendation to Bob and our team! If you have any questions, please give us a call. We're always happy to help!

Outstanding experience from start to finish!

Outstanding experience from start to finish! Best I've ever had! Tony Holmes, Tyler James and Alan Kelly were all fantastic. They were friendly, knowledgeable, and above all....patient. I will recommend them to anyone I can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Bone, your satisfaction is our top priority. Thank you for your business it is very much appreciated, and this wonderful review and compliments to our team! Please don't hesitate to reach out to us if there's anything we can do! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Charleston

The service buying, financing, and mechanical services

The service buying, financing, and mechanical services along with follow up were top notch. Its the fourth vehicle that I have purchased from Rick Hendrick Chevrolet in Charleston, SC and I have no doubt the fifth vehicle will come from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Mr. Sanders, we sincerely value your business and appreciate you taking time to leave this awesome review and recommendation to our team! Feel free to give us a call or stop by anytime! Have an awesome day! Best wishes for many happy and safe miles ahead!

I have been buying cars from Jason Strachan for a long

I have been buying cars from Jason Strachan for a long time! It’s always a pleasure. They treat me like family here. I’ll never buy a vehicle anywhere else!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Markofexcellence2493, thank you for your kind review; we are happy to pass along your comments to Jason and the team here at Rick Hendrick Chevrolet Charleston! We hope to see you soon!

Scheduled Car Servicing

Pat is always so helpful. I just drop my keys off and go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ms. Stecker, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Pat here at Rick Hendrick Chevrolet Charleston! Thank you for your business!

Carmella was very friendly and helpful throughout the

Carmella was very friendly and helpful throughout the process. I would highly recommend her to help with your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pdawson122150, thank you for your kind review and recommendation to Carmella; we are happy to pass along your comments! We are always more than happy to assist you if anything else comes up. Take care! Congratulations!

Had a great time at Rick Hendrick, Jaqueline was

Had a great time at Rick Hendrick, Jaqueline was fantastic and fun to work with. Thanks for the new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Carmella is the best!

Carmella is the best! She is so friendly and helps you out through the entire process. I highly recommend working with her when you buy your next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Highly recommend Carmella!

Highly recommend Carmella!! Seriously she was the best. She made the whole experience so easy & so fun & I am referring all of my family & friends to come see her!! 10/10!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Bailey. We really appreciate you taking the time out to share your experience with us—and we agree, Carmella is truly a gem to have on our team! We count ourselves lucky for customers like you and teammates like her. We look forward to working with you again in the future! Congratulations!!