Reviews
Don at this dealership is the best! Beyond helpful and...
Don at this dealership is the best! Beyond helpful and nice! He has helped tons of my family members buy cars over the years and I won't go to anyone else. Great experience as always!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, kkumar. We really appreciate you taking the time out to share your experience with us—and we agree, Don is truly a gem to have on our team! We sincerely value your business and thank you again for this wonderful recommendation and praise to Don!! Have a great evening!
Jacqueline made by truck buying easy and a pleasure. I...
Jacqueline made by truck buying easy and a pleasure. I wasn’t rushed or felt pressured to buy. She listened to my needs and showed me the vehicles that suited my needs. She and the Rick HENDRICK Chevrolet Charleston ream are highly recommended. This is my second vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, GW. We really appreciate you taking the time out to share your experience with us—and we agree, Jacqueline is truly a gem to have on our team! We count ourselves lucky for customers like you and team mates like her. We look forward to working with you again in the future! Remember we are always more than happy to assist you if anything comes up. Congratulations and have an awesome day!
Don and the team did nothing but help me along my process...
Don and the team did nothing but help me along my process to find a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you chrisvanmalden for your business and choosing Rick Hendrick Chevrolet! Your awesome comments and recommendation to Don and the team mean a great deal to us, thank you again! We sincerely value your business and look forward to your next visit! Have a great day!
They were very patient and understanding of customer's...
They were very patient and understanding of customer's needs and desires. They are very accurate with the paperwork too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Timmyvp, thank you; we appreciate your feedback and compliment to Ian and our staff! We are always more than happy to assist you if anything comes up. Congratulations on your new vehicle! Enjoy your day!
Lukasz (not a typo) was amazing!!! Extremely helpful,...
Lukasz (not a typo) was amazing!!! Extremely helpful, not pushy and a true gentleman. No games or tricks. He was very straightforward and honest (my wife and I read people for a living and she is a human lie detector). Need more salesman like him as he is the opposite of the stereotype. Beyond Lukasz, everyone my wife and I dealt with yesterday were the epitome of a great experience. All were professional, helpful and patient. I highly recommend this dealership. If everyone is like Lukasz, I will definitely be returning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pmoniz, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for this awesome review and recommendation to Lukasz and the team here at Rick Hendrick Chevrolet!! Congratulations!
Bob was amazing and very helpful, respectful and not over...
Bob was amazing and very helpful, respectful and not over bearing and help me find the right truck for me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Geraldmena, thank you for your kind review; we are happy to pass along your comments to Bob here at Rick Hendrick Chevrolet Charleston! Congratulations on your new truck! Thank you so much again for your feedback! We hope you have a great day!
Awesome experience!!! This was an out of town purchase...
Awesome experience!!! This was an out of town purchase so I was hesitant at first to make the plunge without driving or even seeing the vehicle, but so glad I did! My sales guy, Don Demuth, could not have been better! The minimal amount of negotiation that was done was all able to be done remotely even with a trade in. The truck was in transit and he kept me in the loop with regular status updates and then even texted pictures when it had arrived and as accessories were being installed. Great personal touch and they even delivered to my door 2 hours away. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jshunt89, we're happy you found Don to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston, he one of our gems! Your recommendation means so much to him and the team here at Rick Hendrick Chevrolet! Thank you for taking the time to let the world know about your positive experience. Congratulation! Have a great day!
Wonderful car buying experience! Bob is very...
Wonderful car buying experience! Bob is very professional, knowledgeable and listens to your particular needs when purchasing a vehicle . The Hendrick team made our buying experience a smooth transaction. Highly recommend Rick Hendrick Chevy in Charleston!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thank you for this wonderful review and recommendation! Congratulations!
Don was great. The process was smooth and effective....
Don was great. The process was smooth and effective. Would definitely recommend buying at Rick Hendrick Chevrolet. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Njrogers85, thank you so much for your positive comments about Don and your buying experience here at Rick Hendrick Chevrolet Charleston! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Thank you for your business and for the recommendation! We really appreciate both! Have an amazing day!
Jason S is the ultimate professional!!. Would recommend...
Jason S is the ultimate professional!!. Would recommend him to everyone!! If I could give more stars I would.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, we're glad you had such a wonderful experience with Jason, Howie! We work hard to meet expectations and we’re happy to hear we hit the mark for you. Thank you so much for this wonderful recommendation and high star review. We are here to assist you, stop by or call anytime! Have a great weekend!