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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Alex was awesome! Very helpful and knowledgeable about...

Alex was awesome! Very helpful and knowledgeable about the car. I would buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Kledford, we're happy you found Alex to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. We sincerely value your business and look forward to your next visit! If you ever need anything else from us, please feel free to give us a call or stop by. Congratulations! Have an awesome evening!

Bob was great. Thank you for helping me through the...

Bob was great. Thank you for helping me through the process of getting my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dianewilliams3506, thank you for your kind words and this wonderful review! We very much appreciate your recommendation, and have an amazing day!

I love Rick Hendricks Chevrolet. This is the 3rd car I...

I love Rick Hendricks Chevrolet. This is the 3rd car I have purchased from them. My salesman this time was Ian Kozak and he was wonderful. Courteous and kind. We got a brand new Chevrolet Equinox. Ian was fast and got us out in no time. Thank you Ian for another great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Smomdu217, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review and for choosing Rick Hendrick Chevrolet! We sincerely value your business and look forward to your next visit! Have a great evening!

Great purchase from Bob Adkinson at Rick Hendrick...

Great purchase from Bob Adkinson at Rick Hendrick Chevrolet. I phoned to let him know what i was looking for. He told me he would have one available shortly. A week later if Bob called saying he had one & could bring it buy for me to test. I bought it & the purchase was finalized with home delivery the next day. Great experience. Thanks Bob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Aleshalockwood, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Bob here at Rick Hendrick Chevrolet Charleston. We sincerely value your business and wish you many happy & safe miles ahead in your new vehicle. Thank you for this high star rating and recommendation! Hope you have a great day!!

Another Great Transaction with Rick Hendricks Chevrolet...

Another Great Transaction with Rick Hendricks Chevrolet and Bob Adkison!! Always Professional, Knowledgeable, And just pleasant to work with!! You know good people when they still treat customers well even when they don't have to. In this market with 10 buyers for each available car they still do their best to treat everyone well. Thanks for all you do!! Mike 89xmotorsports

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I appreciate your loyalty to our dealership and your wonderful recommendation to Bob. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for this awesome review and compliments to Bob. If you have further needs or questions, please reach out! Have a great weekend!

Another fabulous experience with Les Rogers. I first met...

Another fabulous experience with Les Rogers. I first met Les at the Chevy Dealership in 1993. 1993! And he was a senior sales person then! It is impossible to imagine finding a more knowledgeable guy in ANY dealership for ANY manufacturer in the US. Not only that, because of his seniority, his customers have access to vehicles and deals that other sales people just don't know about. Aside from the seniority and product knowledge, the real reason for his success is his exemplary customer service. The only way a sales rep is able to remain in place is if he delivers a higher degree of customer satisfaction year in and year out. Did I mention nearly 30 YEARS in the same dealership?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, charleyrider. We really appreciate you taking the time out to share your experience with us—and we agree, Les is truly a gem to have on our team! We count ourselves lucky for customers like you and teammates like him. We sincerely thank you for the positive review, and look forward to seeing you again soon! Have an awesome evening!

The whole process was extremely easy. I got in and out...

The whole process was extremely easy. I got in and out really quick. I definitely recommend Lucas to work with! Everything was taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi jojo89, your satisfaction is our top priority. We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thank you for your kind comments and recommendation to Lukasz and the team here!! Have a great day!

Bob Adkison was super helpful with our 2018 and 2021...

Bob Adkison was super helpful with our 2018 and 2021 lease - couldn't be happier! Service is always quick and easy too and done while I wait!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Doherty! Thank you for taking the time to share your recent visit details with us. We appreciate your feedback and business! Thank you again for the great review! Take care!

Even tho I was only looking and not quite ready to buy I...

Even tho I was only looking and not quite ready to buy I have to say that talking with Bubba was very informative and when I am ready I will definitely be calling him. I felt no pressure from Bubba which I must say was very nice ! One of my biggest issues with buying a car is the high pressure the salesman put on you. Bubba was very knowledgeable and I felt like he sincerely wanted to make sure that I had all the info I needed for when I was ready to purchase my new car. Thanks Bubba ! Hopefully I'll be seeing you soon :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure Sheila! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your wonderful compliments to Bubba!! Hope to see you soon!

Rick Hendrick Chevrolet on Savannah Highway is my go to...

Rick Hendrick Chevrolet on Savannah Highway is my go to dealership. Everyone is extremely helpful here. Les Rogers has sold myself and my family several vehicles over the years both new and pre-owned. He always goes the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Matthew178, it's experiences like yours that really keep us motivated! If you need anything, please feel free to give us a call or stop by. Thank you for your business and this wonderful recommendation. Have an awesome day!