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Rick Hendrick Chevrolet Charleston

(1,596 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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The service advisor, Maximus, was incredibly

The service advisor, Maximus, was incredibly knowledgeable and helpful. They clearly explained the necessary repairs and kept me informed throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi thanks for your praise and kind comments about Maximus and our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Ian and David were amazing, they helped me find the

Ian and David were amazing, they helped me find the perfect Equinox EV that fit my budget and my lifestyle. This has been one of my best car buying experiences ever. Thank you guys so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are deeply grateful for your generous words. Your feedback means the world to us, and we're thrilled to hear about your positive experience. Without a doubt, having Ian and David as part of our team is invaluable. Your support truly makes a difference, and we feel fortunate to serve customers as wonderful as you. Looking forward to the opportunity of working together again in the future!"

David breiding and Max Verderame were amazing !

David breiding and Max Verderame were amazing ! From helping me get into the right car for my budget to being super attentive and responsive to how my vehicle is coming along in service definitely made my experience great ! Thank you guys !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It's our pleasure Joel. We're happy you found David, Max and your experience here at Rick Hendrick Chevrolet Charleston to be so informed and comfortable. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!

Bob is great and very knowledgeable.

Bob is great and very knowledgeable. I had an excellent and hassle-free buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you TD for giving Bob and Rick Hendrick Chevrolet Charleston such a great rating! It really means a lot to us. Thanks again!

Very impressed with Les and his knowledge of the

Very impressed with Les and his knowledge of the different types of cars. The process was incredibly easy and it was a pleasure working with Les and the entire Chevy team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for giving Les, our team and Rick Hendrick Chevrolet Charleston such a great rating! It really means a lot to us and we are thrilled to pass along your comments to Les and the team. Thanks again!

David Breiding made the sales experience, pleasurable and

David Breiding made the sales experience, pleasurable and quick on his part. I was on a short time crunch, and when I informed David of this, and if he could have all necessary paperwork ready to go when I arrived, David did his part and all paperwork was ready from a sales perspective when I arrived at my scheduled time. Unfortunately, the finance team waited until they were ready for me rather than being ready for the customer when he’s ready, they caused me to miss another scheduled appointment.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Tperrier, we're glad you had such a wonderful experience with David! Each day we value our continuous education with these current times and always do our best for our customers. We truly believe in your investment with us and will continue to be a transparent source of information. Thank you for your patience and enjoy your new vehicle.

Brad Dority made my purchase quick and seamless.

Brad Dority made my purchase quick and seamless. His knowledge and expertise helped me make my decision quickly. Brad is a great asset to the Hendrick team

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you zucs86, we agree, Bob is truly an asset to have on our team. We also are thankful for great customers like you. We sincerely value your business and look forward to your next visit!

David Brieding worked diligently to get a deal made on

David Brieding worked diligently to get a deal made on our new Equinox. He previously sold us our Malibu and due to back surgery we needed a more suitable vehicle. Thank God for Sarah in service and Jason who made it possible to get the new vehicle in our budget. We're extremely happy with our purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for this wonderful review to David & Sarah! We sincerely value your business and look forward to your next visit!

Pleasant experience.

Pleasant experience. Alex DeLuca is a knowledgeable salesman. Went in looking, left with a truck. This is my second purchase with this dealer. Will continue to buy here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Hwmike09, we sincerely value your business and appreciate you giving us the opportunity to earn your business once again. Your wonderful words and recommendation to Alex and Andrew are a tribute to their hard work and dedication. Thank you again! May all your roads be safe & happy!

Adam was great to work with, everything went smooth and

Adam was great to work with, everything went smooth and the purchase was quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi garretc4, thanks for your praise and kind comments about Adam and your buying experience here at Rick Hendrick Chevrolet. Your kind words are a true testament to the hard work and dedication of our team, and they serve as a great source of motivation for us to continue delivering the best possible service to our valued customers. We appreciate your business and are here if you need anything! Enjoy the day!