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Rick Hendrick Chevrolet Charleston

(1,596 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Great customer service and they listened to my needs and

Great customer service and they listened to my needs and wants. Would definitely recommend buying from them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It was our pleasure! We sincerely value your recommendation, business and this wonderful 5 Star review! Hope your day is better than expected!

Les and Jason at Rick Hendrick Chevrolet were both

Les and Jason at Rick Hendrick Chevrolet were both incredible, friendly, warm and efficient. They both made our car purchasing experience a pleasure. I would highly recommend anyone who is looking to purchase a vehicle come see them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Kerri, your satisfaction is our top priority. Thank you for your awesome review and recommendation to Les, Jason and our team. Thanks again for the recommendation, and have an amazing day!

Bob Adkison did a fantastic job finding me the perfect

Bob Adkison did a fantastic job finding me the perfect Tahoe… If you need a new vehicle go see Bob at Rick Hendrick Chevy in Charleston

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Steven for highlighting Bob, one of our stellar employees. Your review made our day! We look forward to serving you again soon.

Rick Hendrick has a first class sales team.

Rick Hendrick has a first class sales team. Thanks to Bradley for going the extra mile to help me get my Silverado.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was our pleasure Adam. We work hard to meet expectations, and we’re happy to hear Bradley hit the mark for you. Come back and see us soon. Congratulations and thank you!

Rick Hendrick has a first class sales team.

Rick Hendrick has a first class sales team. Brad did a wonderful job helping me get my Silverado at the price that worked for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Adamwooten27, we are so happy to read such a great review about Brad and your buying experience here at Rick Hendrick Chevrolet Charleston! Congratulations and best wishes for many enjoyable roads ahead!

A simple online inquiry turned into a purchase through

A simple online inquiry turned into a purchase through the hard work and perseverance of David Breiding. He was not only super helpful, but also very patient as I had to make my purchase nearly 100% through email. Tyler finished our deal out late in the evening and was very friendly as well. My wife is super happy with her new car and I couldn't speak highly enough if the Rick Hendrick Chevrolet team.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Richard, we're happy you found David and Tyler to be so informed and comfortable. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!

A simple online inquiry turned into a purchase through

A simple online inquiry turned into a purchase through the hard work and perseverance of David Breiding. He was not only super helpful, but also very patient as I had to make my purchase nearly 100% through email. Tyler finished our deal out late in the evening and was very friendly as well. My wife is super happy with her new car and I couldn't speak highly enough if the Rick Hendrick Chevrolet team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Richard, thank you very much for your excellent rating of David, Tyler and Rick Hendrick Chevrolet! Your feedback is important to us as we strive to provide an exceptional customer experience. Best wishes for many happy & safe miles ahead!

I had a fantastic experience here.

I had a fantastic experience here. What started as a frustrating issue (not because of anything RH did) with service on my current car ended with me unexpectedly getting a great deal on an almost brand new SUV. Ian was incredibly helpful and it couldn't have gone more smoothly.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Morgan. We want all our clients to have a comfortable and stress-free experience with us! We appreciate your recommendation to Ian and our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Had a great experience!

Had a great experience! Jazz and Logan were excellent! They were very knowledgeable and made the car buying Process effortless and enjoyable. If you’re looking for a vehicle I highly recommend either of them. Thanks again for all your help, love my Traverse! Jackie L.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Jlahue, thanks for your praise and kind comments about Jazz, Logan and our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

Jazz Harrison was so great to work with!

Jazz Harrison was so great to work with!! I recommend calling him for your next purchase!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was our pleasure John. We aim for complete satisfaction, and it's wonderful to hear you had such a positive experience with Jazz. Your recommendation means the world to us, thank you again!