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Rick Hendrick Chevrolet Charleston

(1,596 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Thank you Ian and Don for making my purchasing experience

Thank you Ian and Don for making my purchasing experience seamless. If you are looking for a vehicle go see the Hendricks Chevy team.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi hsingleton54, thank you for your kind review; we are happy to pass along your comments to Ian, Don and the team here at Rick Hendrick Chevrolet! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Charleston.

I bought a truck from Rick Hendrick Chevrolet on Black

I bought a truck from Rick Hendrick Chevrolet on Black Friday! I rolled in, found a truck and had an awesome experience with Adam Olsen. I would recommend anybody that wants to buy a Chevy to find Adam for a good deal! Very Nice Guy!! I left Blue and took Black.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hello Ty, we're happy you found Adam and your experience here at Rick Hendrick Chevrolet Charleston to be so informed and comfortable. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!

Les Rogers after all these years continues to be amazing.

Les Rogers after all these years continues to be amazing. He helped my cousin get into a new Chevy truck. He will continue to be our salesman for as long as he is around.

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  • Overall experience 5.0
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Dealer response

Thank you Paragon! We appreciate your loyalty to Les and our dealership. We look forward to serving you in the future and hope to exceed your expectations every time.

Ian Kozak & Jonathan Pease helped me get into my new ZR2.

Ian Kozak & Jonathan Pease helped me get into my new ZR2. Made the #'s work....THANKS GUYS!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Bret for giving Ian, Jonathan and Rick Hendrick Chevrolet Charleston such a great rating! It really means a lot to us. Thanks again! Congratulations on your new ZR2!

Had a great experience purchasing a new Suburban with

Had a great experience purchasing a new Suburban with David Breiding at Rick Hendrick Chevrolet. He made the whole process easy and pain free!

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  • Overall experience 5.0
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Dealer response

Wow, we're glad you had such a wonderful experience with David! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Congratulations!

Took my mom's car in for service.

Took my mom's car in for service. Oil change was completed in less than one hour, this is unheard of these days. I always deal with Les Rogers and Allan Kelly in sales / Tyler in service.

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Thank you for highlighting some of our stellar employees. We truly appreciate your business and hope you have a great day!

Took my mom's car in for service, They had the oil change

Took my mom's car in for service, They had the oil change done within 1 hour. Unheard of these days! I always deal with Les Rogers and Allan Kelly in sales, as well as Pat and Tyler in service.

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best wishes for many happy & safe miles ahead!

Straight to the point no xx.

Straight to the point no xx. Makes you feel welcomed. Adam Olsen was a phenomenal salesman and a straight shooter

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words, goldenbrady21. We really appreciate you taking the time out to share your experience with us—and we agree, Adam is truly a gem to have on our team! We count ourselves lucky for him and customers like you. We look forward to working with you again in the future! Congratulations!

I recently visited Rick Hendrick Chevrolet to explore

I recently visited Rick Hendrick Chevrolet to explore pricing for a new vehicle. After driving around the lot and checking out cars online, I was approached by Brad. He was straightforward and honest, showing me my options and making the transaction easy. It was great to have a single source working with all the other departments to bring everything together seamlessly. Highly recommend!

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  • Overall experience 5.0
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  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Bill! We wanted to take a moment to express our heartfelt gratitude for the fantastic reviews you recently posted. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with Brad. Thanks again for the recommendation, and have an amazing day!

I recently visited Rick Hendrick Chevrolet to explore

I recently visited Rick Hendrick Chevrolet to explore pricing for a new vehicle. After driving around the lot and checking out cars online, I was approached by Brad. He was straightforward and honest, showing me my options and making the transaction easy. It was great to have a single source working with all the other departments to bring everything together seamlessly. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you wmcgee for this magnificent review of Brad and our team! We're happy you found your experience here at Rick Hendrick Chevrolet Charleston to be so informed and comfortable. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!