Reviews
Jared helped me with my new car purchase and was a big
Jared helped me with my new car purchase and was a big help. He was very professional and understanding and I will recommend this dealership to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jamie, thanks for your praise and kind comments about Jared and your buying experience. Your recommendation means so much to us. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Brad Dority was awesome to work with and made the
Brad Dority was awesome to work with and made the purchase process easy and welcoming. Thank
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're here to make your experience the best it can be. Thanks for the great review and recommendation to Brad! Your feedback fuels our motivation. Thank you again for the wonderful review!
Brad Dority was so pleasant to work with.
Brad Dority was so pleasant to work with. Go request him if you need a new vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are so excited for all of those stars. Thank you for rating Brad and Rick Hendrick Chevrolet Charleston so highly! Your recommendation means the world to us!
Great experience once again!
Great experience once again! This is our second car from Rick Hendrick Chevrolet. Everyone was very kind and helpful! Big thanks to Evan and Zach!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kimberly, we're happy you found Evan, Zac and your experience here at Rick Hendrick Chevrolet Charleston to be a great one. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!
Pat Ethridge makes the trip to the service department
Pat Ethridge makes the trip to the service department worth my time every time I go the RH. He makes you feel like family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving Pat and Rick Hendrick Chevrolet Charleston such a great rating! It really means a lot to us and you are family! We are always more than happy to assist you if anything comes up. Take care!
We had a wonderful experience with our new SUV purchase
We had a wonderful experience with our new SUV purchase this week. Logan our salesman was very knowledgeable and made the entire process seamless. We were able to get in and out quickly. Everyone we encountered was very friendly. This is our second purchase with a Rick Hendrick dealership and would recommend them to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mecca we're glad you had such a wonderful experience with Logan and the team! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Charleston. Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes ahead!
Ian from Hendrick Chevy provides exceptional service,
Ian from Hendrick Chevy provides exceptional service, combining professionalism with a genuine approach. He is knowledgeable about the vehicles and goes above and beyond to ensure a smooth car-buying experience. His attentive nature and willingness to answer questions make him a standout in the dealership. Highly recommended for anyone looking for a reliable car and great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Bryan. We genuinely appreciate the time you took to share your thoughts and experiences, and we are thrilled to know that you are satisfied with Ian and the service he provided. Your review not only helps us but also helps potential customers make informed decisions about choosing us. Best wishes for many happy & safe miles ahead!
What an awesome experience purchasing my 2025 Silverado
What an awesome experience purchasing my 2025 Silverado High Country from our salesman Logan - his sales experience to his personal customer experience made our purchase wonderful and Don Demuth in finance finished everything with such a smooth transition ! Our no 1 dealership and these men were the best to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our goal is our best every time and your review confirms we're on the right track. Thanks for choosing us and this awesome recommendation to Logan, Don and our team! Best wishes for many happy & safe miles ahead!
I recently purchased my 6th vehicle from a Rick Hendricks
I recently purchased my 6th vehicle from a Rick Hendricks dealership, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, I was greeted warmly and treated with respect. My salesperson, David Breiding, was knowledgeable, patient, and truly listened to my needs. He alongside, Nick Rogers and Jonathan Pease, guided me through every step of the process, answering all my questions and providing honest recommendations without any pressure. It felt like they genuinely wanted me to find the car that was right for me, not just make a sale. The financing process was seamless as well. There were no surprises—just transparency and professionalism. I was most appreciative. The itself is fantastic. I’m thrilled with my new Suburban, and it’s exactly what I was looking for. I highly recommend Rick Hendricks to anyone looking to buy a car. This was hands down the best car buying experience I’ve ever had. Thank you again to David Breiding, Jonathan Pease an Nick Rogers for making this process as smooth as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, your review made our day! We strive to exceed expectations, and we're thrilled to hear we succeeded. Thank you for your kind words, recommendation and detailed thoughts of your experience with us. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!
Excellent dealer.
Excellent dealer. Quick easy transaction. Les was great!!! Found me exactly what I wanted! Love my Colorado!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cwallace, thanks for your praise and kind comments about Les and our team. Your recommendation means so much to us. Thank you again for taking the time to let the world know about your positive experience. Have a great day!