Reviews
I had a fantastic experience here.
I had a fantastic experience here. What started as a frustrating issue (not because of anything RH did) with service on my current car ended with me unexpectedly getting a great deal on an almost brand new SUV. Ian was incredibly helpful and it couldn't have gone more smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Morgan. We want all our clients to have a comfortable and stress-free experience with us! We appreciate your recommendation to Ian and our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
I had the absolute best experience buying my car.
I had the absolute best experience buying my car. Jazz and Jason worked their magic and got me into a Malibu as an anniversary present from my husband. I couldn’t be happier. I will definitely buy all my vehicles from Jazz and the Rick Hendrick team from hear on out. Thanks so much !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure Chelsea. We wanted to take a moment to express our heartfelt gratitude for the fantastic review you recently posted. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our staff. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Happy Anniversary and may all roads ahead be safe and happy!
We were treated very well by everyone we met at the
We were treated very well by everyone we met at the dealership, Had perfect car on the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Richard. We genuinely appreciate the time you took to share your thoughts and experiences, and we are thrilled to know that you are satisfied with our services. Your review not only helps us but also helps potential customers make informed decisions about choosing us. Hope you have a great day!
I had a wonderful experience here.
I had a wonderful experience here. Thank you Alan Kelly for helping make my car buying experience extremely easy and enjoyable. Everyone that I encountered were very friendly and helpful. Go in and ask for Alan Kelly, he is friendly, knowledgeable and will make your visit awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words are a true testament to the hard work and dedication of Alan and our team, and they serve as a great source of motivation for us to continue delivering the best possible service to our valued customers. Thanks again Angie for the recommendation, and have an amazing day!
I made a diagnostic appointment for Tuesday at 9 a.
I made a diagnostic appointment for Tuesday at 9 a.m., but they didn't see my truck until the following Friday after I informed the service department that I would be taking it elsewhere. Once they finally saw my truck and diagnosed the problem, they quoted me $2,400 for a new radiator and water pump. These parts cost me $200 online and I ended up repairing myself.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for giving us the opportunity Mr. Macdonald. Hope you have a great day!
Today my daughter bought her first car!
Today my daughter bought her first car! We had an excellent experience! Thanks to Joshua , Ian and Jonathan! They work well as a team and I highly recommend coming in to see them for your next vehicle! You will leave a happy customer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Karen, thank you for taking time to compliment & recommend Joshua, Ian and Jonathan! Your praise and kind comments about our team gives us the motivation to continue our journey to excellent service to all our guests. Best wishes to you and your daughter for many happy & safe miles ahead!
My husband and I just bought a new truck from Hayden
My husband and I just bought a new truck from Hayden Vasquez at Rick Hendrick Chevrolet of Charleston! Hayden treated my husband like gold, even though he went to JUST test drive. Michael was honestly looking pretty scroungy, as he was just in town running errands. He’s been waiting to try this truck out for 3 years and Hayden didn’t blanch at his attire and the fact that he was looking at a higher-end vehicle. Hayden treated Michael like he was dressed as a CEO instead of a bum. He answered all of his questions and didn’t try to over-talk him like some car salesmen do. He gave us an amazing deal, plus a great trade-in value for our other truck. This is how one turns a “just looking” into a “Sold!” Thank you, Hayden, for treating everyone equally and being an amazing person! We will come back to you and tell others to come find you as well! Also… thank you for getting Michael his DREAM truck! 💜🥰
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are deeply grateful, LFossy, for your generous words. Your feedback means the world to us, and we're thrilled to hear about your positive experience. Without a doubt, having Hayden as part of our team is invaluable. Your support truly makes a difference, and we feel fortunate to serve customers as wonderful as you. Looking forward to the opportunity of working together again in the future!
My husband and I just bought a new truck from Hayden
My husband and I just bought a new truck from Hayden Vasquez at Rick Hendrick Chevrolet of Charleston! Hayden treated my husband like gold, even though he went to JUST test drive. Michael was honestly looking pretty scroungy, as he was just in town running errands. He’s been waiting to try this truck out for 3 years and Hayden didn’t blanch at his attire and the fact that he was looking at a higher-end vehicle. Hayden treated Michael like he was dressed as a CEO instead of a bum. He answered all of his questions and didn’t try to over-talk him like some car salesmen do. He gave us an amazing deal, plus a great trade-in value for our other truck. This is how one turns a “just looking” into a “Sold!” Thank you, Hayden, for treating everyone equally and being an amazing person! We will come back to you and tell others to come find you as well! Also… thank you for getting Michael his DREAM truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello LFossy, we're happy you found Hayden and your experience here at Rick Hendrick Chevrolet Charleston to be so informed and comfortable. It was truly our pleasure. A vehicle purchase is such an important investment and we understand the importance of that purchase . Thank you so much for choosing us! We appreciate your business and hope you have a great day!
Experience was great.
Experience was great. Ian was a great sales man and easy to work with. All the workers treated us like family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was our pleasure David. Thank you for your wonderful review and recommendation to Ian and for being a part of our journey to excellence. We look forward to serving you in the future and hope to exceed your expectations every time.
Great from start to finish.
Great from start to finish. We are very please with our experience purchasing our new truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Kristen. It's always a pleasure to hear from satisfied customers like you. We're here to make your experience the best it can be and appreciate your wonderful review. Have a great day!
