Reviews
Excellent service department for GM Diesel trucks.
Excellent service department for GM Diesel trucks. Very knowledgeable and diligent workers. Issues addressed and fixed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi TD. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for leaving this awesome review for our team!
My family and I have purchased cars from Rick Hendrick
My family and I have purchased cars from Rick Hendrick Chevrolet for years. I always deal with Les Rogers in sales and Pat Ethridge in service. Excellent Customer Service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Lm6964! We sincerely value your business over the years and look forward to your next visit! We truly appreciate your business! Have a great day!
We purchased a car from Rick Hendrick Chevrolet and
We purchased a car from Rick Hendrick Chevrolet and wanted to share our experience with the salesman, Alan Kelly. We telephoned him and gave him a list of what we were looking for in mileage and price point and he found exactly what we wanted. Thanks Alan! Love our car!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Pat, we're happy you found Alan and your experience here at Rick Hendrick Chevrolet Charleston to be a 5 Star experience. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!
I just purchased a car from Rick Hendrick Chevrolet.
I just purchased a car from Rick Hendrick Chevrolet. Adam was great. He really want to help me to find the right car for me. I would highly recommend both Adam and this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We hope this message finds you well Ceducharm. We wanted to take a moment to express our heartfelt gratitude for the fantastic review you recently posted about Adam and your buying experience. Your feedback means a lot to us, and we're thrilled to hear about your positive experience. Thank you and have a wonderful day!
I’ve used Rick Hendrick Chevy for over 11 years and 5
I’ve used Rick Hendrick Chevy for over 11 years and 5 vehicles later. The service is amazing and Les Rogers has been our guy. He is knowledgeable, kind and provides great customer service. I highly recommend him and Rick Hendrick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dave, thank you for your kind review; we are happy to pass along your comments to Les and appreciate your business over the years here at Rick Hendrick Chevrolet! It's our pleasure to service you. Hope you have an awesome day!
Back after 3 years to trade.
Back after 3 years to trade. No hassle on value of trade or price. Outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're genuinely appreciative of your kind review, and we'll gladly share your comments with Bob and our team. Thank you Thomas for the recommendation, and have an amazing day!
Back after 3 Years to deal with Bob.
Back after 3 Years to deal with Bob. No hassle over value of trade. Treated with respect for my time. Walked out very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you tbrush for highlighting one of our stellar employees, Bob. We truly appreciate your business and hope to exceed your expectations every time! Thank you again!
This was 1 of the best experiences I had with purchasing
This was 1 of the best experiences I had with purchasing a vehicle it this Dealership. The Staff was very nice and Allen Kelly was a great salesman and very helpful also with getting to know my new Corvette Car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Merrimansteven48, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Charleston! Please feel free to give us a call or stop by if we can be of further assistance. Have an awesome day!
All work is done by qualified technicians.
All work is done by qualified technicians. Repairs are completed within the time promised or sooner. I am always treated as a valued customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing some of our outstanding team members in service. We're glad to hear we deliver such great experiences. If there's anything further we can do for you, we are happy to help!
Bob with Rick Hendrick Chevrolet in North Charleston on
Bob with Rick Hendrick Chevrolet in North Charleston on Savannah Highway is the best! I was looking for a Tahoe and had forgotten I asked Bob to see if he could find one, well he did. After receiving a link with images it was time to drive to Charleston (4 hours away). I purchased my Tahoe at the price budgeted (my budget). After agreeing to my price it was time to see Don Demuth (with financing). My deal kept getting better! I cannot say enough positive attributes about Bob and Don, they did everything to ensure I purchased my Tahoe at my purchase price. While I was there it was time for my Truck to get serviced. Yes, you guessed it I walked into the service department, and Sara greeted me with a smile, took my keys, and said Don informed her I had an appointment with Bob and she would take care of my oil change for my truck. From there Mike Potter took over, ensuring matainance went professionally, and efficiently. My first purchase at Rick Hendrick was over 10 years ago, I remember sitting watching the screen and being welcomed by Rick Hendrick to the Hendrick family, so if you need a vehicle, see my family in Charleston, Bob, and Don...if you need a vehicle serviced go and speak Sara and Potter, then say their family recommended them! Jay Adam Pearson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Jay. We really appreciate you taking the time out to share your experiences with us and the world! It is truly an honor to have Bob, Don, Sarah and Mike on our team! We also count ourselves lucky for customers like you. We look forward to working with you again in the future! Hope you have many happy & safe miles ahead!