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Rick Hendrick Chevrolet Charleston

(1,596 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Jazz made pur car buying experience quick, fun and easy!

Jazz made pur car buying experience quick, fun and easy! Go see him for your car needs!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Eliza, we're so glad Jazz was able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

I stopped by Rick Hendricks after visiting another dealer

I stopped by Rick Hendricks after visiting another dealer and returning a lemon back to them. I was greeted by a very kind and down to earth salesman who never pressured me to upscale me to something I didn't need or want. Adam Olsen was a great example of a representative you'd want to work with, he actually didn't seem like I was dealing with an employee but more like someone I've known for years as a friend. I will go back to Rick Hendricks Chevrolet the next time I want a new truck and I hope Adam is there again.

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  • Overall experience 5.0
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Dealer response

It's our pleasure! We want all our clients to have a comfortable and stress-free experience with us! We strive to exceed expectations like yours, and we're thrilled to hear we succeeded. We look forward to your next visit. Cheers!

Rick Hendrick Chevrolet - A Refreshingly Smooth Car

Rick Hendrick Chevrolet - A Refreshingly Smooth Car Buying Experience I recently stopped by Rick Hendrick Chevrolet and was pleasantly surprised by the entire process. From the moment I walked in, the team was friendly, knowledgeable, and efficient. I had the pleasure of working with Nick L, Maximus, and Bret, who made finding the perfect car an enjoyable experience. Don, the finance manager, was also exceptional, making the financial aspect of the purchase quick and painless. I’ve always dreaded car shopping, as it's typically a long and stressful ordeal. However, my experience at Rick Hendrick Chevrolet was a refreshing departure from the norm. We found the ideal vehicle and finalized the deal within just two hours! I wholeheartedly recommend this dealership and want to express my sincere gratitude to Nick, Bret, Max, and Don for their outstanding service. I'll definitely be returning for future car purchases.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jman69, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your awesome recommendations to Nick, Maximus, Bret , Don and our team. We sincerely value your business and look forward to your next visit! Enjoy your day!

Amazing staff and great experience!

Amazing staff and great experience! Bradley in sales is the go to for your new ride!

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  • Overall experience 5.0
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Dealer response

We're here to make your experience the best it can be. Thanks for the great review AJ! Your feedback fuels our motivation. We can't thank you enough for your kind words to Bradley and the team here at Rick Hendrick Chevrolet. Your satisfaction is our top priority. Thank you again for the wonderful review!

Helpful,attentive and polite customer service.

Helpful,attentive and polite customer service. Explained all options to us and very patient with us to work out best deal

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you Karen. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Have a great day!

I had a great buying experience at Rick Hendrick

I had a great buying experience at Rick Hendrick Chevrolet. I generally don't care for car salesmen, however Bradly Dority was a pleasure to work with in the buying process. He listened to my concerns initially and in the end convinced me that he was a cut above other salesmen that I had to endure in the other dealerships I had visited while trying to buy a Colorado truck. Thanks Brad for a pressure free, pleasant buying experience.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We are deeply grateful, John, for your generous words. Your feedback means the world to us, and we're thrilled to hear about your positive experience. Without a doubt, having Brad as part of our team is invaluable. Your support truly makes a difference, and we feel fortunate to serve customers as wonderful as you. Looking forward to the opportunity of working together again in the future!"

I recommend Jazz to a few of my SC friends and he is

I recommend Jazz to a few of my SC friends and he is great person.

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  • Overall experience 5.0
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Dealer response

Thank you for recognizing one of our outstanding team members and recommendation! Enjoy your day!

We had the opportunity to work with Jazz - he was patient

We had the opportunity to work with Jazz - he was patient and answered all our questions about the new Blazer EV. He was honest and didn’t try to upsell or push any add ons that we didn’t ask for but made sure we knew all of the features this vehicle provided. 5 stars!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Rogers15, we're happy you found Jazz to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. Best wishes for all safe and happy road ahead!

We broke down four hours from home late Friday evening.

We broke down four hours from home late Friday evening. Not knowing the area and where to take our truck, it was suggested to call Hendricks Chevrolet. We spoke to Bryan and he said he would squeeze us in on Saturday. It ended up needing a part that Chevy said was back ordered four to five weeks. Two weeks go by and we get a call from Bryan to say they found the part and our truck would be available by the end of the day. He also gave us the good news that the repair would be covered under warranty. Thanks to Bryan and Hendricks Chevrolet for coming to our rescue.

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  • Overall experience 5.0
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Dealer response

69bird3032, we are very happy we could provide you with a positive experience! Thank you for choosing Rick Hendrick Chevrolet. Best wishes for safe travels ahead!

This was one of the easiest purchases.

This was one of the easiest purchases. Logan & Deepak made me feel like a queen. I love my new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Lisad, thank you so much for the positive review and recommendation to Logan, Deepak and our team! We sincerely thank you for your business and have an awesome day!