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Rick Hendrick Chevrolet Charleston

(1,597 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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This was one of the easiest purchases.

This was one of the easiest purchases. Logan & Deepak made me feel like a queen. I love my new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Lisad, thank you so much for the positive review and recommendation to Logan, Deepak and our team! We sincerely thank you for your business and have an awesome day!

Max puts his customers needs above all, demonstrating a

Max puts his customers needs above all, demonstrating a professional and calm attitude. Great experience!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Cameron. We aim for complete satisfaction, and it's wonderful to hear you had such a positive experience with Max here at Rick Hendrick Chevrolet. Best wishes for many happy & safe miles ahead!

Max and Arron were great helping with the purchase of the

Max and Arron were great helping with the purchase of the car I was trying to buy!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Trev for recognizing some of our outstanding team members. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Charleston. Thank you for your business!

Excellent experience at Hendrick Chevrolet.

Excellent experience at Hendrick Chevrolet. Salesman Ryan Sassard was exceptionally helpful and accommodating. Couldn’t get the vehicle I was seeking as it was sold to a dealer the night before but they had another on on the lot.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are committed to achieving 100% satisfaction, and it's fantastic to know you had such a great experience with Ryan here at Rick Hendrick Chevy! Thank you for leaving us this excellent review!

Jazz Harrison is the man.

Jazz Harrison is the man. No hassles, no gimmicks! Second new Silverado I purchased from Hendrick through Jazz. Stayed after hours and had everything ready to go as soon as I arrived! Can’t say enough good things about Jazz. Awesome at his job and doesn’t have the typical car salesman vibe!

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  • Overall experience 5.0
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Dealer response

Hello mvassalle, thank you very much for your excellent rating of Jazz and Rick Hendrick Chevrolet! Your feedback is important to us as we strive to provide an exceptional customer experience. Best wishes!

I bought an Equinox RS yesterday from ClayGresham.

I bought an Equinox RS yesterday from ClayGresham. I have been buying cars for over 50 years and yesterdays experience was one of the best if not the best. No heavy sales pressure, just a fountain of positive information and helpful hints. Compared to the stereotype car salesman of the past, Clay represents the future of car salesman. I would clearly reccomend him to my friends and I would buy another car from him in the future.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're absolutely delighted to have exceeded your expectations! We are committed to achieving 100% satisfaction, and it's fantastic to know you had such a great experience with Clay and our team. Best wishes for many happy & safe miles ahead,

Colen Gordon was full of info and I very much enjoyed his

Colen Gordon was full of info and I very much enjoyed his sales style. I love my new truck. Thanks

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you. It's always a pleasure to hear from satisfied customers like you. Thanks for your support to Colen and our dealership!

Jazz Harrison was a great partner in our successful

Jazz Harrison was a great partner in our successful effort to buy a new Tahoe. He was personal, professional and efficient. Jazz found us the exact vehicle we were looking for, had it delivered from out of state, and readied the vehicle very quickly for handover. Thanks Jazz

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  • Overall experience 5.0
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Dealer response

Thank you Scott. We strive to exceed expectations like yours, and we're thrilled to hear Jazz and our team succeeded. We look forward to your next visit. Cheers!

Alan and Tyler were awesome to work with!

Alan and Tyler were awesome to work with! Love my ride! Would highly recommend to anyone in the market for a new ride!

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  • Overall experience 5.0
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Dealer response

Bell74.amy, we're glad you had such a wonderful experience with Alan & Tyler. We sincerely value your business and look forward to your next visit! Congratulations.

The service that I receive here is “spot on”- attention

The service that I receive here is “spot on”- attention to detail , accuracy, and always with the right attitude.

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  • Overall experience 5.0
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Dealer response

Thank you VG. We genuinely appreciate the time you took to share your thoughts, and we are thrilled to know that you are satisfied with our service. Your review not only helps us but also helps potential customers make informed decisions about choosing us. See you next time & have a wonderful day!