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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Excellent experience working with Logan I.

Excellent experience working with Logan I. on our third purchase from Hendrick in the last 6 years. We had a good idea of what we were looking for and what we wanted to spend, and Logan identified several vehicles with the safety features we were looking for but didn't pressure us one way or the other. Had to return the next day to complete the purchase and Logan kept us informed as to when the vehicle would be ready for pick up. Extremely pleased and plan on doing business again.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Allen, thank you for sharing your positive experience with Logan and our team. Your recommendation means so much to us. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Les Rogers continues to live up to the legend that he is.

Les Rogers continues to live up to the legend that he is. My dad recently paid Les a visit and called me immediately afterward and said that was by far the smoothest car deal he has ever done. Les serves my friends and family and im proud that he is not only my car salesman but he has become part of my family.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your kind words, Tremaine. We really appreciate you taking the time out to share your experiences with Les. He is truly part of our family too and we are very lucky to have him on our team. Thank you for your business and for this wonderful recommendation! Have an amazing day!

Our experience at Hendrick Chevrolet was excellent.

Our experience at Hendrick Chevrolet was excellent. Max Verderame was very nice, professional, knowledgeable, and not pushy. He made the experience pleasant instead of excruciating. I highly recommend Hendrick Chevy.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jdhartdmd, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Max and the team at Rick Hendrick Chevrolet Charleston. Thanks again for taking the time to leave us this wonderful review about your recent visit. Take care!

Went in just looking around at trucks.

Went in just looking around at trucks. was greeted by an outstanding young man by the name of Max. Max was incredible and went above and beyond every step of the way, and found me the perfect truck and at a great price too. I loved my experience and I love my truck even more. Thank you so much Max for what you did for me, all of my friends will know Max is the man to see when looking for a vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving Max and Rick Hendrick Chevrolet Charleston such a great rating! It really means a lot to us. Best wishes for many happy & safe miles ahead!

We came by the dealership just to look and check prices

We came by the dealership just to look and check prices but Max was able to work out a very good deal for us and we drove away in a brand new Equinox.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback and the awesome 5 stars. Your recommendation to Max and Jazz means the world to us! Have a wonderful day!

Excellent experience purchasing new vehicle.

Excellent experience purchasing new vehicle. 2 hours for the transaction and all people involved weee great professionals

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you Dan for giving Les, Brad and Rick Hendrick Chevrolet Charleston such a great rating! It really means a lot to us. Thanks again!

Great customer service!

Great customer service! Jazz was very attentive to my needs and concerns! What a great experience!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Yolanda, thank you for your kind review; we are happy to pass along your comments to Jazz and the team here at Rick Hendrick Chevrolet! Congratulations on your new vehicle!

Bought a 2024 Trax from Ian Kozak.

Bought a 2024 Trax from Ian Kozak. I knew exactly what I wanted. He found it and I had the car several days later. I appreciated his professionalism and no high pressure to sell me something, which I always find offensive. He transferred my OnStar account, paired my cell phone to the Trax, and transferred my Sirius XM account while I was in F and I. Tyler James handled the financing also very effortlessly and did a good job. Kudos to both Ian and Tyler. Great job and just keep doing it the way you are doing it now. COMPLETELY SATISFIED!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure marcjules2! We want all our clients to have a comfortable and stress-free experience with us! Your recommendation means so much to us. Thank you again for taking the time to let the world know about your positive experience with Ian and Tyler. Best wishes for many happy & safe miles ahead! Have a great day!

I am very satisfied with the service I received it was

I am very satisfied with the service I received it was fast and delivered on time as stated!

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  • Overall experience 5.0
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Dealer response

It's our pleasure Ebonieyes03! We love happy customers! Thanks for sharing your positive experience with us and leaving this awesome recommendation. Thank you again!

Consumer response

Thank you

Great experience with Clay and Carmella as my Sales Team

Great experience with Clay and Carmella as my Sales Team and helping me get my caddy out of NC so I didn't have to drive up there to do a trade in, etc...

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your support and for being a part of our journey to excellence. We look forward to serving you in the future and hope to exceed your expectations every time. Enjoy your day and thank you again for this wonderful recommendation to Clay & Carmella!