Skip to main content

Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

Want to share your experience with this dealership?

Write a review

I had a great experience buying my new car!

I had a great experience buying my new car! Bryan in sales was very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Tam for highlighting one of our stellar employees Bryan. We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Congratulations!

I bought my truck from Jazz and the experience was

I bought my truck from Jazz and the experience was amazing. He made the process very fast and simple. Anyone looking for a Chevy or a nice pre owned Chevy go see him in Charleston. Thank you Rick Hendrick Chevy and Jazz for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure! It is great to hear everything was done quickly and to your satisfaction. Congratulations and thank you for your recommendation to Jazz & our team!

Bryan in service was easy to work with and the mechanics

Bryan in service was easy to work with and the mechanics identified then fixed the issue on the first attempt. Solid service department all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, we're happy to hear you had such a positive experience with Bryan and our team in the Service Department! We sincerely value your business and look forward to your next visit! Have a great day!

Jason Kube was our salesman & he was awesome.

Jason Kube was our salesman & he was awesome. He answered all of our questions & was quick in responding to text. What an excellent experience we had with this dealership. My family definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for highlighting Jason and taking the time to let the world know about your positive experience. Have a great day!

Kelly and Sarah always take fantastic care of me!

Kelly and Sarah always take fantastic care of me! Service is always upfront, fair, and honest. They are always very professional and do quality work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Christopher, reviews like this give us motivation and help us ensure we continue to provide high-quality care to all our customers. We especially thank you for your business and for highlighting two of our stellar employees, Sarah and Kelly! Thank you so much for your continued support! Best wishes for many happy & safe miles.

Logan did a great job helping me choose my new

Logan did a great job helping me choose my new truck Thank you so much 😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting one of our stellar employees Logan! We sincerely value your business and look forward to your next visit! Have a great day!

Logan Inmon did an excellent job in assisting me with my

Logan Inmon did an excellent job in assisting me with my purchase of my 2024 Suburban. His knowledge of the vehicle was outstanding. I would also like to thank Joan Edwards for helping me obtain an owners manual. Both of these individuals provided excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your kind words are a true testament to the hard work and dedication of our team, and they serve as a great source of motivation for us to continue delivering the best possible service to our valued customers. Thank you so much for this wonderful review!

Dealership was prompt and courteous.

Dealership was prompt and courteous. They gave me a fair trade in value which was much appreciated by me. This is my second purchase of a vehicle from them and my experience with the dealership will bring me back when I decide to purchase another vehicle. Thank you Rick Hendrix Chevrolet in Charleston SC (West Ashley).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Forrest, we're happy you found Logan and your experience here at Rick Hendrick Chevrolet Charleston to be so informed and comfortable. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!

This Dealership has always provided great customer

This Dealership has always provided great customer service and cares a lot about its customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Trice1994, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Charleston. Thank you for this wonderful review and for choosing us for your new vehicle purchase!

Nick was excellent helping me get into a z71 Tahoe , he

Nick was excellent helping me get into a z71 Tahoe , he found me one speced out to exactly what we wanted , and even helped us turn in our Volvo , I will be buying all my future vehicles from Nick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Jlives! Your kind words are a true testament to the hard work and dedication of Nick and our team, and they serve as a great source of motivation for us to continue delivering the best possible service to our valued customers. Please don't hesitate to reach out if there's anything additional we can do for you. Congratulations!