Reviews
Great overall experience with Alex and the team.
Great overall experience with Alex and the team. They made purchasing a vehicle sight unseen a breeze!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jdavis87, we are so happy to read such a great review about Alex and the team at Rick Hendrick Chevrolet Charleston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Alex was amazing
Flew in from Alabama to pick up my 20 Vette! Alex was invaluable making the process comfortable and easy. Will be purchasing all of my vehicles through Hendrick moving forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Mr. Davis. We appreciate your compliment & recommendation to Alex and our team! We sincerely value your business and look forward to your next visit! Congratulations on your Vette!! Have an awesome day!
A smooth deal, and Jazz Harrison did a great job.
A smooth deal, and Jazz Harrison did a great job. And I love the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Gregbecker05, we are very happy to have provided you with such a positive experience! Thank you for your praise and kind comments about Jazz & our team. We sincerely appreciate your business and look forward to seeing you again soon!
Great service.
Great service.Saleperson knew about the product and was on top of answering all questions that was asked
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mouch6, we're glad you had such a wonderful experience with Kenny and the team! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Andrew helped me purchase a new truck for my company and
Andrew helped me purchase a new truck for my company and made the process quick and easy. Will be purchasing more in the near future for my company
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jmallow78, thank you so much for the positive review! We're happy you found Andrew and your buying process to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
I had a great experience at Rick Hendrick Chevrolet.
I had a great experience at Rick Hendrick Chevrolet. My salesman, Ian, informed me throughout the entire process right up to the delivery of my beautiful truck. Nick was helpful in finance as well thanks to all of you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. thank you Wayne for taking time to highlight our staff and leave this wonderful 5 star rating! Please come see us for any future needs.
Carmella is the BEST!
Carmella is the BEST! This dealership helped me get into the perfect vehicle for the perfect price!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Curt, your satisfaction is our top priority. Thank you for taking the time to recommend Carmella and letting us know how we did. Congratulations! We hope you have a great day!
Buying a car can be a very stressful process!
Buying a car can be a very stressful process! Working with Carmella was nothing but easy! She found the exact vehicle we were looking for!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, your wonderful feedback, recommendation to Carmella and rating mean a lot to us. Thank you so much for your awesome review! We hope you have a great day!
June of 2021, I went to purchase a Suburban - helped by
June of 2021, I went to purchase a Suburban - helped by Bob Akison. It was super smooth & easy process. Fast Forward to August of 2022- I have been on the hunt for a new vehicle, with the intent to trade in or sell of the suburban & downsize a little since we bought a giant truck as well.. I had done some research, reached out to my main man at Rick Hendrick - Doug Hoover, and had him help me decide on what I wanted. A week or so later, we went and met with Bob and told him we wanted the 2022 Chevrolet Blazer 3LT that was in transit currently - he checked into it, did some things & I put down the deposit for it. It delivered a few days later, once it was delivered, the finalized things that were needed & it was ready to go on Tuesday at 3pm. I walked away with my brand new 2022 Blazer with the biggest and craziest smile! Thank you Bob, Rick Hendrick, Doug and everyone else that was apart of this! it was a pleasure this time just as it was a year ago!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, it's experiences like yours that really keep us motivated! We're glad you had such a wonderful experience with Doug and Bob! We are so proud of them for their contribution to our team, thank you for highlighting them!! Congratulations on your new Blazer and best wishes for many happy & safe miles ahead!! Have an awesome day!
Alex D. is a stud
Smooth transaction and very helpful staff made my car buying experience easy. Alex D. and the crew have given me their full attention to all my car needs. Thanks again for the great help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gr14, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Charleston. We're happy we could meet your expectations!