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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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We began the process of building and ordering a truck in

We began the process of building and ordering a truck in June and just this week, picked it up. It was a pleasure dealing with Dale Rowland. He helped with some things that were requested early on with our specific desires, with the build itself. Dale expedited the process by calling the factory and we were patient in waiting a few days to get the truck just right with the parts we’d hoped for. Dale was kind, honest, and very professional in all aspects and for that, we are very grateful. Top notch sales team and the finance guys were awesome too! Thanks guys - we are excited and happy with our purchase! Greg & Tina Caulder

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Gtlcaulder, we're glad you had such a wonderful experience with us! Thank you for taking the time to leave a review and recommendation to Dale and the team!

Always a Great Experience

I’ve have bought several cars from this dealership and same salesman. They have always treated me fairly and with respect. I would not go anywhere else to buy a vehicle. Bob Adkison is a true gentleman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Mr. Neal, your satisfaction is our top priority. We are happy to pass along your comments to Bob and the team here at Rick Hendrick Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

I've worked as a mechanic for years at a dealership and

I've worked as a mechanic for years at a dealership and still had several very bad experiences buying new cars. I have to say at Rick Hendrick, I came expecting the worse but was treated very well. We had a seasoned salesman but new to Rick Hendrick, he gave much of his time helping us and even before I rolled off the lot, he still spent a lot of time eith me explaining the features. Even though the warranty is standard and I wasn't going to pay an Arm and Leg for an extended warranty. I would still recommend this location to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Read, thank you for taking the time to leave a review for Ian & Rick Hendrick Chevrolet Charleston. We're happy we could meet your expectations! Thank you for your business and best wishes for many happy miles ahead!!

Consumer response

How about a free extended warranty. The cost to you would be nothing if not used.

Car Purchase

Thanks to Ms.Carmella Nowak. She is the best!! Upbeat and very helpful. She helped me get the vehicle I wanted. She’s very friendly and knowledgeable. Thanks Ms. Carmella!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our pleasure Ms. Britt! Thank you for highlighting one of our stellar employees Carmella. She is a true professional and we are happy to have her on our team! Congratulations & best wishes for many happy and safe miles ahead!!

Awesome salesperson

Huge shout out to Ms. Carmella she helped me get my first vehicle I am so thankful to her. She has a great attitude and a sweet personality highly recommend you go see her

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Mr. Britt. We really appreciate you taking the time out to share your experience with us—and we agree, Carmella is truly a gem to have on our team! We look forward to working with you again in the future! Congratulations!!

Bought a 2008 Corvette Convertible at Rick Hendrick

Bought a 2008 Corvette Convertible at Rick Hendrick Chevrolet Charleston SC. Jason Kube was the Sales person best car buying experience ever a 10 plus. Flew in from Nashville picked up at Airport Car was detailed new tires and on Showroom floor. Anyone wanting any Corvette should go online to Rick Hendrick and buy from his dealership you won’t go wrong. Gary and Nancy Nelson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful review!! Your shout-out and recommendation to Jason is awesome! We sincerely value your business and look forward to your next visit! Enjoy your day!

Consumer response

Best Car Dealership ever. Great People got the best deal on my 2008 Corvette Convertible. Picked up at airport car on Detailed and on Showroom floor to deliver. Finance dept. great Jason Kube a 10 out of 10 Salesperson could not have gone any better. Thanks so much Rick Hendrick Chevy Charleston Sc Gary and Nancy Nelson.

I will only buy a car from Carmella, go see her!

Amazing! Everyone was super accommodating. Carmella Nowak is the woman. Not pushy, yet informative and really tried to get me the best deal. I was not expecting to make a purchase and she really made it simply and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your kind words, Ms. O'Dell. We really appreciate you taking the time out to share your experience with us—and we agree, Carmella is truly a gem to have on our team! We count ourselves lucky for customers like you and team mates like her. We look forward to working with you again in the future!

Alex was great to work with and very understanding of the

Alex was great to work with and very understanding of the purchase process and timing associated with a state office of a national non-profit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Evans, your wonderful feedback and rating mean a lot to us. Thank you for highlighting Alex in your review and your recommendation! Congratulations and have an awesome week!

Ian was a great salesman he showed me a vehicle that I

Ian was a great salesman he showed me a vehicle that I didn't expect I would want to buy and made me want it very much thank you for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Doyle, we're so glad that Ian was able to go above and beyond your expectations! Thank you for this wonderful 5 star review! We are always more than happy to assist you if anything else comes up. Congratulations & take care!

I had a great experience purchasing a vehicle.

I had a great experience purchasing a vehicle. Dale was attentive, respectful, and understood my needs with no pressure. Everything was handled via text and they even delivered the vehicle to me 90 minutes away. I will be back the next time we are in the market for another vehicle. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent visit details with us Mr. Sylvester. We appreciate the feedback, and thank you for the high star rating and shout-out to Dale. Hope you have a great day!