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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Scott was fantastic to deal With and he kept me up to

Scott was fantastic to deal With and he kept me up to date the entire time even though we were waiting for parts. Would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jimadams, thank you for your kind words to Scott and this wonderful review! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Charleston

Service took a little bit but Scott and Wayne were very

Service took a little bit but Scott and Wayne were very helpful in making sure my car was completed in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Christine, thanks for your praise and kind comments about Scott & Wayne. We do hope we can be of assistance in the future. Take care!

Seems I always get the best sale and service from this

Seems I always get the best sale and service from this dealership. Les sells it to me and makes sure that everything is right during and after the sale. Have purchased several vehicles from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We work hard to meet expectations like yours, and we’re happy to hear Les and our team mates hit the mark for you. We sincerely value your business don and look forward to your next visit! Come back and see us soon. Cheers!

Great

Great service, Jazz kept me up to date with changes while I was on deployment! I was able to order and get my dream truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Mr. Britt, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for highlighting Jazz and your experience with us. Congratulations!!

Jazz helped me get the truck I wanted while deployed.

Jazz helped me get the truck I wanted while deployed. Kept me informed the whole time! Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Elibritt46@yahoo.com, thank you for taking the time to leave a review for Jazz and Rick Hendrick Chevrolet Charleston. Thank you for your service! We're happy we could meet your expectations! Congratulations and best wishes for many happy & safe miles ahead!!

Allen was very helpful helping me choose the car I

Allen was very helpful helping me choose the car I wanted. I would recommend him for anyone looking for a car. Tyler was also helpful with the financing. This is my third lease with Rick Hendrick and I have been very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Ms. Mizell for your business it is very much appreciated, and I look forward to servicing your needs in the future. We sincerely value your business and thank you for this wonderful review and compliment to Alan and the team!! Best wishes for awesome miles ahead!

These guys were fantastic!

These guys were fantastic! They helped me get exactly what I was looking for from the beginning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your awesome review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Jason Kube was so great to work with!

Jason Kube was so great to work with! I love my Camero! Thanks Jason for spending so much time with me & helping make this car mine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Che', we are very happy to have provided you with such a positive experience! The fact that you mentioned Jason means a lot to us! If you have any further questions, please give us a call. We're always happy to help!

Came in not knowing exactly what I was looking for

Came in not knowing exactly what I was looking for (except that it had to be a white SUV) and in minutes I was test driving two beautiful cars. One of those beauties is now in my driveway! Thank you, Kenny Brady, for finding my beautiful ride! The whole experience was smooth and easy! Highly recommend!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Ms. Thompson, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Allan Kelly was a very professional and knowledgeable

Allan Kelly was a very professional and knowledgeable sales consultant. I'd ask for him if you are looking at Rick Hendrick Chevrolet for a new or used vehicle. He'll take care of you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi James, we are very happy to have provided you with such a positive experience! Thank you for this high star rating and compliment to Allan!!