Jones Ford

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Jones Ford Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2008

Jones Ford is family owned and operated by a family that has been in the Ford car and truck business since 1918. We have been serving the Charleston SC, North Charleston, Goose Creek, Summerville area of the South Carolina low country for 43 years. We have sold hundreds of F150's, Mustangs, Ford cars and Ford Trucks over the years.

...



Jones Ford has been voted number one in service, and more than half of our sales come from repeat customers.

Service

Wheel Balance

$50

Tire Rotation

$14.95

Wiper Blade Replacement

$27

Wheel Alignment (4WD)

$79.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
471 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 23, 2019

    Worked with Mr. Cane on the sale and was very pleased. Only complaint is during some visits, the receptionist desk was empty and sales / other dealer personnel... simply walked by and did not render any assistance or ask if I'd been helped. Another is the limited parking and congestion at the front of the facility.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Douglas, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to ...assist you! Safe travels!

  • 5.0 out of 5
    November 22, 2019

    I am very pleased with the service on my Ford Ranger they diagnosed and repaired it in a very timely manner. I bring both my Ford Ranger and my F-150 for... all my repairs because they do the service quickly and affordably. The waiting room is always clean and very comfortable

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Jones Ford for all of your automotive needs. Please don't hesitate to call i...f you'd like further assistance.

  • December 17, 2018

    all services were performed in an outstanding and timely mnner

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Safe travels!

  • 3.0 out of 5
    November 15, 2019

    The quick lane is very slow for a standard service like oil change and tire Rotation. Clearly routine maintenance should not take 3hours on a medium loaded... day. Standard work practices in the workshop and at the reception could improve productivity. The sales personnel I dealt with was great and would recommend anyone who is looking for a Ford car to Ford Jones. They take care of your needs and listen what you are looking for.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2019

    I was having financial difficulties and they where so helpful in making a plan that works for all parties. Thank you Ford Credit.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2019

    Great experience with Jones Ford. My husband and I went there after seeing a car advertised online. Our salesman, Mel was terrific. Loved the car and decided... to buy after test driving it. It was getting close to closing time but we never felt rushed or pressured. Mel and Mike (finance manager) stayed an hour after close to complete the sale. Great customer service by both. I bought a Ford Ecosport and have been driving it for about 2 weeks. Love this car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 29, 2019

    After my vehicle's issue was diagnosed, the technicians found additional damage and proceeded to attempt to fix it, but ended up breaking it. I would have... liked to have been notified of my options before they went in and broke an additional part. After this, the service rep told me that it was broken, undriveable, and there was "no way around" a new, $1700 repair. I was obviously upset. After he told me this (over text message, not a phone call), I tried for more than two hours to get him on the phone so I could get a good explanation of what was going on, but I couldn't. Even after I texted him back asking for a phone call, he replied via text. In addition, the service rep told me my rear brakes needed replaced "right away." I looked at them myself and had another service dept look at them, and determined they absolutely did not need replaced at that time. When I finally got my car back, I was telling the service manager about my poor experience, and I was surprised to hear him tell me that he thought it was OK that his service rep "is not a technician, and sometimes information can get lost in translation to the customer." That, to me, is unacceptable. So I had them put my car back together (more broken than it was when I took it in) and I took it somewhere else to get fixed. I will never give another dollar to Jones Ford because of this.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2019

    ?Good buying experience. I love my 2019 Ford Ranger.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2019

    Had 3 recalls done in 1 day plus and oil change and tire rotation. Awesome job. Allen Griswald was informative and kept me up to date on job. It was... a long day but they got the job done and since I had to drive 1 45 Beaufort that was a great thing not to have to return. Thanks to Allen and the maintenance team.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 17, 2019

    Brian was the absolute best professional salesman!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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