Bill Utter Ford

Easy to communicate and great customer service! Will go back for another truck soon. Service department easy to work with and communicated very well. Back very soon!

Excellent service and friendly faces. Listens to your needs and performs with the highest standards. We would recommend Bill Utter to everyone we come in contact with.

Always a pleasant experience when you bring your vehicle to service with bill utter. Courteous and friendly staff. Attention to detail and very clean facility

Great experience with everyone we worked with at the dealership. They were helpful, to the point and didn’t give me the run around. I would recommend them to anyone.

I bought a used Jeep from this dealership and I cannot tell you how simple the process was. I simply emailed in through an online Ad and was immediately called back by Roberto. He was on his game. He had the car waiting for me when I arrived, gave me the keys and let me go drive it. It was Saturday morning and I didnt want to tie up a day on the weekend so I verbally agreed to buy it on Monday. I walked off thinking they will sell it and leave me hanging. Nope, they moved it across the lot to the sold area and there it sat until Monday. Roberto kept in contact with me and even went as far as to order me a new key since the car only had one when it was traded in. Who does that? They financed it through my credit union for 2.9% and set everything up prior to me coming in for financing. I was able to sign and move on because the finance department also was on their game. They have it set up to minimize social contact (COVID) and I was in and out in 15 minutes no lie. Toronto was my finance guy and he is really good as well. I went back to get my new spare key that they ordered and the key guy was running late- no problem...Ken and Roberto gave me a F150 and said go back to work and we will call you when ready. Sure, I was a little put out that the key guy was late but they made it right. So, in conclusion, if you want a good experience I suggest Bill Utter Ford in Denton. A quick shoot out to Roberto for being a stand-up dude and not giving me the standard used car run around. Thanks to Toronto for making me comfortable when going through the paperwork process and thanks to Ken for getting me in a truck to save my day when the key guy blew it. Kudos to Bill Utter in Denton for making car buying fun.

Great personal to work with and good selection of vehicles to choose from. Personal was easy to work with and understood my needs in a vehicle and price range.

Great people and great service! I really like Eddie Church. He was very friendly and very knowledgeable. I enjoy my new Explorer and will buy another Ford from bill Utter Ford!

Very comfortable waiting area & excellent customer service & attention by the service advisor. It has always been my preferred dealership when it comes to servicing my car.

I have as amazed by my the this dealership and Will. I went through a bad divorce and my credit took a hit. I’ve been working on rebuilding for the past 3 years and have been turned down a few times even after being told by the salesman they should not have a problem. What I found was they said what they had to to get me in the door. Will and a Bill Utter Ford was not like that. i was approved before I arrived at the dealership. The truck was waiting and ready. I will definitely return for future purchases.

Thank you all for all your help with my new purchase. The wife is in love with the vehicle. Worth our drive out to Denton