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Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Best car buying experience I have had in years! Thank...

Best car buying experience I have had in years! Thank you Quincy Alonzo. Every one was very helpful & friendly. Thank you for making sure I understood how all the new technology worked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love the truck, service and hospitality! Bill Utter, and...

Love the truck, service and hospitality! Bill Utter, and specifically Cory Cuellar, came highly recommended. We now see why! No Hassle Deal and Very Accommodating. Thanks again, Cory!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great sales team. I did feel they undercut me on my...

Great sales team. I did feel they undercut me on my trade-in, but the vehicle was already a great price compared to other dealers on a comparable vehicle that I was ok with that. Low pressure made it an enjoyable 4 hour process( test drive to drive away). Will be awhile til I need another new one, but will def look to Bill Utter Ford in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My body shop repairs were done quickly and expertly. They...

My body shop repairs were done quickly and expertly. They were flexible in working with my schedule and completed the work in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service, very responsive and great communication...

Great service, very responsive and great communication during the entire process. Greeted just as I pulled up in the garage. Mitzi and Mike were awesome to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They made the process very easy and had inventory on the...

They made the process very easy and had inventory on the truck we wanted. We were in and out in a few hours and I’d be happy to recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and Easy just like we like it! Dillon was superb...

Quick and Easy just like we like it! Dillon was superb and took care of all my needs! Bill Utter Ford is amazing. i would recommend them if you are looking for a New Car or just need Great Service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealer had what I wanted at a very fair price. I...

This dealer had what I wanted at a very fair price. I wanted a Chevy volt, where I live the car I wanted was unavailable. Advertised on line I could see everything even the car fax. Phil tysinger made it happen, it was professionally delivered to my door. Great easy good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Eddie and the whole team at Bill Utter Service Center are...

Eddie and the whole team at Bill Utter Service Center are amazing!! I have never had such an easy, honest, and caring experience at a dealership or service center. From now on I will always call Bill Utter first with any needs. They were an answer to prayers and the best! i just can't say enough about their greatness!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Y’all were very helpful handling my cars recalls and...

Y’all were very helpful handling my cars recalls and getting it serviced. I really appreciate the loaner car most. Great service, I’ll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.