Reviews
Oil and filter change
The oil and filter change area has done a great job of always getting my Ford products in and handled in a timely fashion. They make sure that the truck is ready fairly close to the time promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Customer Service
Customer Service at Bill Utter Ford was exceptional. Recall notices and basic service completed with courtesy transportation to and from work a bonus. Would however recommend customers to specify tire rotation with service. That service has been performed at other dealerships without specifying.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greg Hall is always pleasant and professional
Thank you Greg and Bill Utter Ford! Another good experience this time having some work done on my 1996 Ford Mustang. Had some noise coming from the front end and needed an oil change. Both items were taken care of and the front end work was much less then I thought it would be. Yay! I've been a Bill Utter Ford customer now for 8 years and have been very pleased and recommend them for service or sales. Thank you for being so consistent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great buying experience!!!
Tom Corrigan did an unbelievable job ensuring I purchased the right vehicle for my needs, both professionally and financially. He was extremely knowledgeable and his service was great! He followed up with me two separate occasions which I greatly appreciated. I would recommend Tom to anyone buying a new or used vehicle!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
Great customer service all around. Our Salesman is amazing and always is right on top of our concerns and issues. Our service advisor is always accommodating and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Cust. Srvc! Highly recommend!
We saw the truck online that we needed for our ranch, called Bill Utter Ford (BUF), spoke with Adam, flew in to get the truck, and Adam ensured that it all went extremely smoothly (from 1st phone call to paperwork to driving off the lot). We highly recommend Adam and BUF to anyone looking for superior cust. srvc., promptness, and thoroughness. Thank you, Adam!....thank you, BUF! ~~ A Fellow Texan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dr. Phil is Awesome
Needed to buy a car for my college student. Originally was going to buy a pre-owned but after looking at what we wanted they suggested going with a new carand using the incentive money. This got my student into a much nicer car at the same cost. Amazing. Phil Tysinger was great. Such a nice salesman. And Mike in finance was efficient and easy to work with. He truly seems to care and understand our position. This is the second car we have purchased at Bill Utter. I would highly recommend others to give them a shot. Ask for Dr. Phil!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service Great Deal Fast Financing
I would recommend this dealership and the crew I dealt with anytime. Michael was very knowledgeable, and efficient in his approach. Low pressure atmosphere. Ken was quickly prepared in the finance department and made the experience quick!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
they assume you are an adult and treat you that way
I bought a business vehicle - and was treated with respect during a very busy end of year business. Cory is not a typical saleperson - he finds out what you need and helps you get it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Why I did buy from Bill Utter Ford
Enjoyed working with Jason Robinson. He was very professional, patient and kind. He took care of business and I never felt pressured to buy. Would recommend to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
