Reviews
Service department and Eddie Church were very
Service department and Eddie Church were very professional and l would use them again. Eddie arranged for a loaner and provided porters to deliver my Escape when en done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dick, we're thrilled Eddie and Bill Utter Ford have earned your confidence and made your experience a success! Safe travels, and we look forward to your next visit!
So far after 23 yrs of service I’ve only had one issue.
So far after 23 yrs of service I’ve only had one issue. Not too bad
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that you are confident in the Bill Utter Ford team to get the job done. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Perry Eggleston - Service Director - 940-321-7442
service advisor alex was professionally, friendly and
service advisor alex was professionally, friendly and knowledgeable. everyone in the service department that i came in contact with were very kind
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Alex took such great care of you during your service visit! Thank you for choosing Bill Utter Ford and for sharing your experience. Have a great rest of your day!
This was my first time at Bill Utter Ford.
This was my first time at Bill Utter Ford. Alex Celis greeted me and got me started with recall and service on my 2018 Escape. Everything was done 2 hours and I was on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate the kind feedback about Alex and hope to see you again at Bill Utter Ford. Safe travels in your 2018 Ford Escape!
Knowledgeable.
Knowledgeable. Straightforward with excellent advise. Nice waiting rooms with free water and hot beverages. Nice restrooms.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!
Always have good service at Bill Utter Ford.
Always have good service at Bill Utter Ford. Easy to make an appointment, and in and out on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for trusting Bill Utter Ford with your vehicle needs!
Your are welcom.
Alex was extremely nice and helpful, and there was also a
Alex was extremely nice and helpful, and there was also a younger guy that welcomed me before I spoke with Alex (I didn't catch his name) but he was also nice. I also appreciated my car being washed. It was a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that you had a successful service experience working with Alex and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!
Eddie always takes care of my vehicles.
Eddie always takes care of my vehicles. He keeps me informed the entire time. Makes sure my vehicle gets everything needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Addarrach, thanks so much for your confidence in Eddie and the Bill Utter Ford team! We loved this five-star review. Until next time!
Received a recall notice from Ford.
Received a recall notice from Ford. Called Utter and they took care of picking up my truck, handling the recall, and delivering the truck back to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled we could make your recall repair experience seamless! Safe travels, and thanks for choosing Bill Utter Ford!
Service advisor, Jose, and team at Bill Utter Ford are
Service advisor, Jose, and team at Bill Utter Ford are top-notch; professional, courteous and turned my truck around in no time. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate the kind feedback about Jose and hope to see you again at Bill Utter Ford. Safe travels!