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Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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This dealership fixed what another Ford dealership down

This dealership fixed what another Ford dealership down the road could not fix. I got a proper diagnosis and a plan to fix it. Truck runs phenomenal. My service advisor Danny was exceptional. Great communication from the day I dropped it off until the day I picked it up.

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  • Overall experience 5.0
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Dealer response

We're glad to hear Danny was successful in solving your mechanical issues! His expertise and customer service skills most definitely put him in a league above our competitors--we're lucky to have him on the team. All of us appreciate your business and hope to see you again at Bill Utter Ford! Safe travels!

This service was so easy and efficient.

This service was so easy and efficient. The fact that they come to you is even better!

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  • Overall experience 5.0
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Dealer response

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Safe travels!

Work was done in timely manner, the only hang up was the

Work was done in timely manner, the only hang up was the Insurance Co. Slow claim service

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford!

Always excellent care for my car.

Always excellent care for my car. Staff is the absolute best at everything they do!

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  • Overall experience 5.0
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Dealer response

Dorrie, your review is much appreciated! Thank you for choosing Bill Utter Ford and for sharing your experience. Drive safely!

Bill Utter is my go to for Ford Service.

Bill Utter is my go to for Ford Service. They are not the closest dealer to me but the extra miles are worth the drive. They are a trustworthy and honest service dept.

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  • Overall experience 5.0
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Dealer response

Thank you for the kind words and thoughtful review! We appreciate you making the drive to come see us here at Bill Utter Ford. We are delighted that our team provided you with top-notch service and we look forward to assisting you next time.

Our service person was very caring and helpful.

Our service person was very caring and helpful. Explained everything to us. Got our car back quickly.

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  • Overall experience 5.0
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Dealer response

Thanks a bunch for leaving us five stars here at Bill Utter Ford! We are thrilled that our team was able to assist you and that your vehicle was returned promptly. Please stop by and see us again soon!

I received fast and friendly service and I really

I received fast and friendly service and I really appreciated the car wash. I always have a good experience at Bill Utter Ford.

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  • Overall experience 5.0
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Dealer response

We are glad to hear that our services and car wash have earned your 5 stars. Thanks for taking your loyal business to Bill Utter Ford!

The team here is top notch.

The team here is top notch. They are very knowledgeable and communicate well throughout the entire process. Their prices are reasonable, and they seem to strive to do the best for the customer. I will be bringing my vehicle back for any future service I may need and I will refer my friends and family to them as well.

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  • Overall experience 5.0
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Dealer response

We are thrilled to hear that our service and prices are top-notch. Thank you for being a loyal client of Bill Utter Ford!

Kept in touch and did work as promised.

Kept in touch and did work as promised. Got clean car back. Will recommend them.

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  • Overall experience 5.0
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Dealer response

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Bill Utter Ford.

Great costumer experience, from check in to cashier,

Great costumer experience, from check in to cashier, professional and efficient along with car wash.

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  • Overall experience 5.0
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Dealer response

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!