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Med Center Mazda

(3,773 reviews)
Visit Med Center Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (205) 578-3377 (205) 578-3377
Used (205) 578-3351 (205) 578-3351
Service (205) 578-3368 (205) 578-3368

Reviews

(3,773 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Med Center Mazda from DealerRater.

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I have bought 4 Mazdas from this dealership in the past

I have bought 4 Mazdas from this dealership in the past 12 years I would not buy from anyone else. They are honest and dependable. I've never been mislead or lied to. Top notch service and workmanship. Thanks to the owner of this impeccable business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

JSJ2851 VERIFIED CUSTOMER I have bought 4 Mazdas from this dealership in the past 12 years I would not buy from anyone else. They are honest and dependable. I've never been mislead or lied to. Top notch service and workmanship. Thanks to the owner of this impeccable business.

Consumer response

JSJ2851 responded publicly on 11/25/23 8:49 AM JSJ2851 VERIFIED CUSTOMER I have bought 4 Mazdas from this dealership in the past 12 years I would not buy from anyone else. They are honest and dependable. I've never been mislead or lied to. Top notch service and workmanship. Thanks to the owner of this impeccable business.

He was great, quick, accommodating and easy to work with.

He was great, quick, accommodating and easy to work with. I love my Mazda cx90.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Every time I go for standard service they try to upsell

Every time I go for standard service they try to upsell with something I don’t need. It’s very annoying. One time they tried to sell me tire balance but I had just got new tires and balance 3 months earlier and the car was driving fine. Then they said I needed new brakes, went to another shop near my house and they said brakes were 40% and they don’t usually change till they are below 15%. There’s more but that’s the two most recent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about your recent service visits. We apologize for any frustration or inconvenience caused during the sales process. We strive to provide honest and reliable service to our customers, and we would like to look into this matter further and address your specific concerns. At your earliest leisure, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com to discuss your experiences in more detail and work towards a resolution. We look forward to the opportunity to turn things around.

Second vehicle I have bought here.

Second vehicle I have bought here. Great experience both times. Bill mansell fantastic Really good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was approached and taken care of very quickly upon

I was approached and taken care of very quickly upon arrival to the dealership. I was quickly helped and talked through several options before test driving the car that I vibed with the most. The test drive was smooth and Anthony was informative along the way as I learned about the cx-50s features. All my questions were answered, including ones that I didnt know that I had. I was satisfied with how smooth the trade-in of my car happened and how quickly I was able to traverse the financing process. On this Thanksgiving, I would like to thank each and everyone involved in this process. I have enjoyed driving and actually get excited everyday when I get into my new car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an awesome experience buying my vehicle.

I had an awesome experience buying my vehicle. Joey Chance went above and beyond to make sure that the process was simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Clean waiting area.

Excellent Clean waiting area. Friendly staff. Record wait time. Looking forward to my next visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The staff were really helpful and made the process of

The staff were really helpful and made the process of buying a car less stressful. A really great environment for a first time buyer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very efficient and friendly.

Very efficient and friendly. Informative and knowledgeable about the vehicle I wanted and eventually bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fixed all that I requested.

Fixed all that I requested. Everything looks and sounds great. The audio/video link to the mechanic via my phone was a pleasant surprise. Only complaint was that the escort attendant who met me to check me in failed to tell me to check my phone for a message from the mechanic working on my car. Noting was done until 2 + hours later when I inquired at the service managers officer. They were waiting for me to sign the repair authorization before starting any work. I'll know better next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.