Reviews
Top notch service department.
Top notch service department. Friendly staff. Provided great service vehicles while the transmission and clutch were replaced in my Miata. Will definitely continue to use even though it’s 100 miles from where I live.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Spent over 900.
Spent over 900.00 for service and had to get new brake pads and rotors sanded. Noticed a banging noise within 50 miles and lugs nuts i could hand tighten. I tightened them and then called dealer who recommended i have the other tires and nuts checked at express lube.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, Thank you for sharing your experience with us. We’re very sorry to hear about the issues you encountered after your recent service visit. Your safety is our top priority, and it’s unacceptable that you left with concerns about your brakes and wheel lug nuts after such a significant service. We'd like to discuss this with you directly and work toward resolving the issue. At a time that works best, please reach out to our Service Manager at tstratton@medcentermazda.com. We appreciate your time.
Service is easy to get and the service people are very
Service is easy to get and the service people are very professional. I love that they send you a text and video showing your actual service step by step.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team is professional and nice.
The team is professional and nice. Mark and Billy are very helpful. The purchasing experience is pretty good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was trying to find a car that was suitable for my wife
I was trying to find a car that was suitable for my wife that is in a wheelchair.Rubin was very helpful because he suggested upgrading to a higher trim. With the upgrade it wasn't much more, I got a power seat for my wife plus 4 extra item which was well worth the extra cost, I will be sure to recommend Rubin and this dealership to anyone wanting a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I enjoyed the no-hassle, no-pressure experience and the
I enjoyed the no-hassle, no-pressure experience and the ease of the transaction. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Med Center Mazda is a neat, clean and orderly dealership.
Med Center Mazda is a neat, clean and orderly dealership. Making the service appointment was flawless. The service writer (James Hobbs), was not friendly at the least. He was very short and seem to be bothered. He failed to acknowledge that I was there. The other service writer acknowledged my presence and informed me that Mr. Hobbs would be waiting on me. After my car was serviced, I informed Mr. Hobbs that I could not locate my keys. He went to my car and found them on the passenger floorboard, but never said a word. He doesn't seem to be satisfied with his job. I hope he treats other customers better than he treated me.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Lenny, Thank you for sharing your experience with us. While we’re glad to hear you found our dealership clean and the scheduling process smooth, we’re very sorry to learn about the interaction you had with our team member. Your feedback has been shared with our management team, so we can address this directly and ensure that all guests receive the friendly and professional service they deserve. We’d appreciate the opportunity to speak with you further—please reach out to our Service Manager at tstratton@medcentermazda.com, so we can follow up and make this right.
NICE PEOPLE THAT OFFERS HELP.
NICE PEOPLE THAT OFFERS HELP. EASY TO DEAL WITH. TONY WAS A GREAT SALESMAN EASY GET ALONG WITH
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Felt good about my purchase.
Felt good about my purchase. Fred food his best to find me the best car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased the Car Care Service Plan when we purchased
We purchased the Car Care Service Plan when we purchased our vehicle in 2021. The service department almost never remembers to apply the benefits. I purchased a battery, wipers and got a tire rotation. All of which should have had a discount applied, but none were. Super annoying!
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We’re very sorry to hear about the repeated issues with applying your Car Care Service Plan benefits. That should never be an inconvenience for you, and we understand how frustrating this must be. We’d like the opportunity to review your account and make sure your plan is applied correctly moving forward. Please reach out to our Service Manager at tstratton@medcentermazda.com, so we can look into this and ensure you receive the benefits you paid for.