Reviews
Got me in quicker than expected.
Got me in quicker than expected. Loved the video process. Great service. Med Center never disappoints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy with great knowledge and friendly service.
Easy with great knowledge and friendly service. Will consider my next purchase at Med Center.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dewayne and Tracy made every step a pleasure!
Dewayne and Tracy made every step a pleasure! We absolutely love both vehicles we have purchased at Med Center Mazda
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have used This dealership several times and they are
I have used This dealership several times and they are Very responsive and communicative. Super nice!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff at Med Center Mazda was 100% honest and
The staff at Med Center Mazda was 100% honest and courteous. I have bought numerous cars over the years and have never had an experience as good as this one. To cap it all off, we love our new CX90.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had to repeatedly ask for an update on my vehicle.
I had to repeatedly ask for an update on my vehicle. As a dealership employee this was quite irritating.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Reagan, Thank you for your feedback, and we’re especially sorry to hear that your experience was frustrating—particularly as a fellow dealership employee who understands the importance of timely communication. We apologize that you had to repeatedly request updates on your vehicle. Please know that your feedback has been shared with our team, so we can improve communication moving forward. If there's anything we can do to address your concerns or if you'd like to speak with a manager directly, don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. We appreciate your business and hope to have the opportunity to serve you better in the future.
Poor communication from the service.
Poor communication from the service. Unprofessional attitude from leadership + unwillingness to work with insurance quote. Lied to insurance about when work was done. Adequate body work.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience with our service department did not meet your expectations. We take concerns about communication, professionalism, and transparency very seriously. Please know that this is not the experience we strive to deliver, and we would like the opportunity to better understand the situation and address your concerns directly. At a time that works best, contact our GM, Chris Martin, at cmartin@medcentermazda.com, so we can review what happened, clarify any miscommunications, and work toward a resolution. We appreciate your feedback and are committed to making things right.
Very nice staff.
Very nice staff. I enjoyed the video overview of my car. Did not take long
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We am very disappointed in Mazda at this point.
We am very disappointed in Mazda at this point. I took my vehicle in for a routine maintenance service and inspection and the technician failed to torque the lug nuts on all four tires. We live about 90 miles or so from the dealership and so after the maintenance service we noticed that the wheel all of a sudden was popping when we made a sharp turn. Called Mazda and was unsuccessful in reaching the service department, left several messages but received no return call from the Mazda. I took my vehicle to a local tire shop and found that the lug nuts on all four tires had not been torqued (tighten). This was a very dangerous safety issue. Well I called Mazda service department back that same day (Monday) to make them aware of the issue and requested service to issue my vehicle had not been damaged and was safe to drive. I requested to speak with the supervisor and was advised that he was on the
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Really great place and they helped us a lot.
Really great place and they helped us a lot. Thank you so much and highly recommend to visit there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car