Med Center Mazda

Very good experience at Med Center Mazda. No pressure sale, and very knowledgeable sales staff. They went above and beyond on getting a deal done. Nice facility and a good selection of cars, and they were willing to negotiate. We got a car we love at a price that was great!

Everyone that we dealt with at Med Center Mazda was polite, professional, and quite knowledgeable. They were great to work with while buying our new CX-5.

My wife called on her break as a teacher to see if the Mazda dealership could fix her key fob. They said yes come on down. She left Chalkville as soon as she could after school and arrived at 3:50. They then told her it took 90 minutes to fix and that they close at 5 so they couldn’t help her that day. They were not very empathetic and gave her a poor customer service experience. The person she spoke to on the phone earlier should have told her about the timeline situation while on the phone before she drove 45 minutes to Pelham. My wife was very upset. I then set an appointment online and had to come on my holiday day off with her car. When I arrived I told them I had an appointment at 2 to fix my wife’s fob. Instead of looking up my appointment or information the man asked if we had ordered the fob for it to be ready. I explained the situation in further detail as it should have already been ready for us which I guess it was after he looked up our appointment information. It took them less than an hour to fix which meant they probably could have helped my wife the first time without turning her away after she drove 45 minutes to get there. I gave James a rating 4 for my experience myself while I was at the dealership. I gave the dealership at 2 as a whole to reflect my wife’s experience of not being told it would take 90 minutes until she had driven 45 minutes there and the poor customer service and empathy she was given upon arrival.

On time-- prompt attention. Very courteous. Comfortable waiting area with great coffee and snacks. Excellent communication

Very pleasant experience. Pleased with the service provided and happy with the service performed. Happy with the services.

Best dealership ever. Everyone is so nice and accommodating. I absolutely love my new Mazda CX 90!

Very friendly staff. Went above and beyond on car repairs. Honest and thorough. Will definitely recommend to others.

Very helpful and up front with pricing. Timely service and quality work. Even stayed late for me to pick up after hours.

Med Center Mazda is a great dealership. Will, Todd and Matt were a pleasure to work with.

such an easy, non pushy experience!! Dewayne was awesome!! i love my new Mazda CX30!!