AutoNation Subaru Scottsdale

I was treated so well from the minute I stepped in the door. David Ramirez was very personable and professional -I could not be happier!

“Integrity is important in building relationships. And is the foundation upon which many other qualities for success are built, such as respect, dignity and trust.” – John C. Maxwell

From the moment I walked into the dealership to the moment i walked out of it there was no waste of time and no pressure. Everyone there was very straight-up and no beating around the bush. Not a typical dealership that wastes a few hours with ridiculous numbers, this team gets to the point right away. It's an experience that definitely has earned my business in the future.

Fantastic experience buying my new Subaru Outback from them. They are very focused on customer service, would definitely use them again! They go the extra mile!

Always great service. Mike Harris and Gary Gonce have always been helpful. Mike has assisted us for over 20 plus years. Highly recommend for your Subaru service needs

Customer service in general was satisfactory. Mike Harris is very professional and the other associates were very courteous also. The service time was as I was told it would be.

I bought a new 2021 Forester here- my first experience with this dealership. I must say, I was surprised by what a rather pleasant experience it was. My sales guy Lucas was straightforward and to the point. Negotiations were fair and not at all grueling. When I got to the finance dept. I thought, here it comes. . . but that too was as pleasant as that sort of thing can go.

Terrible service experience. Shuttle driver (Subaru employee) nearly seriously injured my 11 year-old son when he drove off in a hurry before he was even inside the vehicle. Luckily my wife who was seated in the rear seat was able to pull him in before he fell out! Driver then drove like a maniac to our destination. Upon return it was discovered that not all of the service that was listed on the invoice as being performed was completed; the tire rotation for example - which leads me to question whether or not the service was completed at all or if the recalls were actually performed. Oil cap was replaced with a different (old, worn and filthy) cap than what I showed up with, so I'm sure they at least touched that. There has been no follow up to my complaints from the dealership or Subaru of America, which in my opinion, is unacceptable.

From first contact to driving out of dealership with my new car it was a fast, uncomplicated and an enjoyable experience.

Exactly how buying a car should be! Top notch customer service and a transparent buying experience