AutoNation Subaru Scottsdale

On first impression our salesperson was courteous nice respectful. However it didn't have a good knowledge of the vehicle we were purchasing. Once we got into the financial discussion there was basically no discussion here's the price take it or leave it. I was quite disappointed with the financial process. Also I requested a couple of items from the salesperson after the sale was done and no response. Basically I felt like AutoNation was here's the car we're selling here's the price take it or leave it once you sign on the dotted line thank you very much please don't call us.... I would definitely send my friends to a more personable workable dealership!

First visit to Scottsdale Subaru. I went in for an 18,000 mile maintenance service. I was promptly checked in by their courteous staff member Marcus. He advised me of the approximate finish time. When I returned the service was complete and Marcus informed me that he had noticed the o rings on the a/c unit needed replacing. The repairs were made at no cost. I will definitely be back at this location for service. A very pleasant experience.

Always the best experience because of the service representative Gary Chonce. He is amazing every time you bring the car in.

Reason for visit was recall notice. As always, my service adviser Steven Russo was pleasant; his estimate for repair was spot-on. The work by Kevin Medina Jimenez was excellent. Car returned in tip-top shape and clean. Who could ask for anything more?

I brought in my '04 Forester with a check engine light after another service shop had misdiagnosed the problem and had me replace a part that worked perfectly fine and then tell me that I needed to spend nearly $1,000 in additional repairs when the light came back on. Needless to say, I was burned and wary of being taken advantage of by another dealer service department. However, AutoNation Suburu Scottsdale treated me right. The Service Advisor Marcus was very helpful and straightforward. His technicians were able to correctly diagnose the problem, confirming what an independent shop found after having suspicions of the first dealer service shop's diagnosis. The problem ended up being one part and the repair cost half of the initial misdiagnosis. The check engine light has remained off and the vehicle passed emissions, enabling me to sell it and get another Subaru large enough to fit my growing family. I am very grateful to Marcus and his team for doing a thorough diagnosis and caring about resolving the problem.

The sales team was fantastic. Maria, the salesperson, made sure to go over every inch of the car with me. Carl, the manager, took care of working out the numbers to a deal that I was more than happy with. I will definitely recommend this place to my friends!

Problem free purchase and delivery. Bright and energetic sales rep.

This was an 18 month check, basically oil change, tire rotation and checking fluids etc. I waited for the work to be done. Markus was pleasant and had my car done in less than an hour which I appreciate.

First time I brought my car to this dealership. Service representative was excellent. Time estimate was perfect.

Phil was SUPER helpful, kind and professional. Jamie was also very professional and kind. Shawn in financing was very courteous and friendly. Financing was a pain but that was partially due to my own circumstances. It took FOREVER, again partially due to my circumstances, but also got the feeling that Sales manager wasn?t happy with my circumstances. But I got news for you, I didn?t plan on buying a car. I had a $3000 repair on my 2010 Subaru Impreza that I loved with all my heart and it took quite a bit of doing to get the finances together to purchase a certified preowned Subaru because in the end that?s what I needed. Right now money is tight for a lot of people and I don?t think that should come as any great surprise so it was really offputting that the sales manager was not happy with the additional hoops they had to jump through to sell me a car. All that aside the experience at AutoNation Subaru was really nice and is you were buying a car go see Phil or Jamie because they will treat you right. Also, if you get your repairs done there make sure you see Gary or Tommy the service manager because they are the most knowledgeable and most professional!