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AutoNation Subaru Scottsdale

(1,308 reviews)
Visit AutoNation Subaru Scottsdale
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 533-9879 (877) 533-9879
Used (877) 589-0565 (877) 589-0565
Service (888) 265-1281 (888) 265-1281

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Scottsdale from DealerRater.

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Auto Nation Suberaug

Best experience of dealing with a car dealership period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Frederick, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Customer

The service representative Kendra , always makes me feel like I am a valued customer. She is very professional , really listens to the customer, and no matter how busy she is always carries a genuine smile ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Terrance, thank you for your kind review; we are happy to pass along your comments to Kendra at AutoNation Subaru Scottsdale! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oil change

They were very busy and I had to wait a little longer than usual for the oil change but I was very happy with my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Leslie, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Decent Dealership

My salesperson Ryan was awesome to work with because he was genuinely interested in what I was looking for. He was proactive and resolved all my issues!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bonnie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Scottsdale! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Service

Was just a few minutes late for appointment but not a problem as they got us in right away and were very understanding. They were very courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Donna, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

New Cars and Service

Great! Clinton, Bryan, and Ava are all excellent. I bought a Crosstrek and an Outback...I love both cars and everyone was extremely helpful in the process. Both of the finance people were wonderful as well. Steven in Service was also terrific, the system is efficient, and Peter is very helpful as well. An all around great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Most accommodating

Car buying can be a stressful process, this was the best dealership I?ve ever dealt with. There was no heavy pressure, they were patient and accommodating. I?ve had my Impreza for almost 3 years and through the years, the all representatives I?ve been in contact with have had the same helpful attitude. Hi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Susan, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Oil Change and Recall Check up

I worked with Steven Russo and he was caring, efficient, and professional. He let me know of the exact time frame the process would take right from the beginning, and I even ended up leaving a little earlier than what he said! Also, it was a nice bonus that they cleaned my car too! It's quality experiences like this that make me perpetually loyal to Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Allie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Subaru Scottsdale. We hope to be of service to you again in the future. Best wishes, AutoNation Subaru Scottsdale

I Can't Believe I Rated AutonationSubaru so Highly

Walked into the sales dept, met with a nice young man. He made me feel comfortable and spent time understanding what our needs were. We looked at a base model Subaru and then the next step up. They gave me a fair price for our Subaru trade and a great price on the new premium model. So we bought it that afternoon. In the past, I have had very mixed results buying cars. This was exceptionally good and easy; the sales rep spent an hour with us - going over all the safety issues and electronics. Bought the car 4 days ago and have already recommended Autonation twice to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rollo, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Car buy

Great no pressure sales, confidence in the quality of my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Connie! Thank you so much for being one of our valued guests and we look forward to your next visit!