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AutoNation Subaru Scottsdale

(1,308 reviews)
Visit AutoNation Subaru Scottsdale
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
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2023 consumer dealer award
New (877) 533-9879 (877) 533-9879
Used (877) 589-0565 (877) 589-0565
Service (888) 265-1281 (888) 265-1281

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Scottsdale from DealerRater.

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Leasing A Forester

Raymond Trzaskos was my Sales Consultant. He answered all my questions clearly and explained the many features of the Subaru Forester in an understandable manner. He should be doing instructional videos! Darcey Moore helped me fill out my leasing documents and thoroughly explained the various options. It was a very busy day for her, and she didn't rush me at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Emma, thank you for taking the time to leave a review for us at AutoNation Subaru Scottsdale. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

Auto Nation Subaru Scottsdale

This dealership goes the extra mile to make sure you are satisfied with your purchase and repairs. I would definitely recommend them to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Matthew! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great Salesman

Excellent experience with a great sales person. Myles Brown was not only very knowledgeable about the vehicle we were looking for but very friendly and professional. Ask for Myles if you are looking to buy at AutoNation Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Mfr recall

Easy fast courteous efficient SUCCESSFUL timely couldn?t of been better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Michael! If you need more help, our team is available to talk. Have a nice day!

Great price

They give me very fair value for trade-in, easy transaction. Sale manager made every effort to make the deal work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bina, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Forester service

Outstanding very satisfied. Steve Russo was very helpful and professuonal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dennis, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Outstanding experience

I'm a USAA member and choose to use their car buying program...Out of the three dealerships that reached out to me, AutoNation of Scottsdale was $1300 less then the other dealerships. My sale person was Colton Lockhart, and I was impressed with his knowledge of the vehicle. Colton was straight forward and a absolute pleasure to work with. They will be my first stop the next time I buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great Service. Friendly. Knowledgeable.

I had taken my car to another Subaru dealer with a complaint about the seat motor fan noise, which had gotten quite loud when the car was a few months old. The other dealer told me the noise was normal. Autonation listened to the motors and then replaced the fans in both seats. Much quieter! I received three recall notices from Subaru. I called Subaru Superstore of Chandler. They said the service department would call me back. I waited two days. No call back. I called them again and was told they had to order parts and would call me when the parts were in. Two weeks later I called Subaru Customer Service. The rep I talked to said there was no back order on parts that she could see. She called Superstore and was told they were waiting for parts. She then called AutoNation. She connected me to a service rep there. The rep said they had all the parts and set up an appointment at my earliest convenience. All the recalls are now taken care of. It's been three weeks, and still no call back from Superstore. I bought my Subaru at AutoNation because they came in at $5,5000 out-the-door price under what a dealer in Tucson wanted to charge me for the exact same car with the same options. I was going to switch service to Chandler because they are closer to me, but I'm not switching anymore. I'm highly satisfied. Their facility is small and the waiting area not as comfortable as some (Precision Toyota in Tucson is #1 for waiting areas I've used), but the place is friendly and professional and they get things done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jay, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We appreciate you taking the time to share your story with us. Thank you so much for being one of our valued guests and we look forward to your next visit! We hope you have a great day!

Service Repair Appointment for Subaru Forester

Superior! Always professional, efficient, thorough, friendly and accurate!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Adam, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Pleasantly Suprised

I arrived to find not only good coffee, but donuts and fruit, apples, bananas. Nice touch! I was there for my second Takata airbag recall. It took around three hours. Some minor damage happened to the dashboard, so they ordered a new one, which they will also install, and they kindly added in my scheduled oil change at no charge. Mike Harris is great to work with. After several unsatisfactory visits to Camelback Subaru, I was happy to discover far better service at Scottsdale AutoNation and will be taking my Subaru there from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Adam, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Drive safe!