Reviews
Awesome experience great team and excellent customer
Awesome experience great team and excellent customer service. Great selection of products and services. I would definitely recommend vehicle services from this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you have any further questions, please don't hesitate to reach out!
Service advisor was attentive and helpful.
Service advisor was attentive and helpful. The Handwash manager did an excellent job of quality control.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mr Corey is always helpful and a Godsend when my car is
Mr Corey is always helpful and a Godsend when my car is in service! Very informative and always seems to enjoy his job!!! A++++++++ Definitely would recommend his services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi George, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The staff and employees make the service department an
The staff and employees make the service department an enjoyable experience. The wait time is normal. The waiting area is comfortable with snacks and water. Keep us the excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jane, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Mr. Corey, my service representative, is always friendly
Mr. Corey, my service representative, is always friendly and greets you with a smile. He works hard to assist you, whether you have an appointment or not.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Johnnie, we're happy you found Corey to be so supportive during your experience here at Mercedes-Benz of Augusta. If you have any further questions, please don't hesitate to reach out!
Ryan provides outstanding service!
Ryan provides outstanding service! He goes above and beyond to make sure I?m taken care of every step of the way. His professionalism, attention to detail, and genuine care make the entire experience seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department always accommodates me and my
The service department always accommodates me and my needs. They try to minimize cost. They explain in great detail. Tyrone Price has been my service person since 2000.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you have any further questions, please don't hesitate to reach out!
The whole repair took over a month to repair because
The whole repair took over a month to repair because parts were ordered from Germany.I was given a rental and it was a new car. The repair was done completely in over a month and so far it?s been fine
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
No car wash but they were really busy.
No car wash but they were really busy. I appreciated the rental while service was performed. Overall great dealership. Very hospitable. This review requires 25 words hence the last sentence.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Elizabeth, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Sullivan at Mercedes always provides great service.
Sullivan at Mercedes always provides great service. The mechanic who worked on my car, Brandon is always fast and efficient and does excellent work. I wouldn?t take my care anywhere else.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you have any further questions, please don't hesitate to reach out!