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Mercedes-Benz of Augusta

(1,006 reviews)
Visit Mercedes-Benz of Augusta
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (706) 955-2369 (706) 955-2369
Used (706) 664-2167 (706) 664-2167
Service (706) 955-4306 (706) 955-4306

Reviews

(1,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Augusta from DealerRater.

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Awesome!

Awesome! Service manager Sullivan Lindler was incredible. Knowledgeable about car. Knows product very well. Informs customer of needs and importance of repairs. Friendly. Easy to underdtand

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you have any further questions, please give us a call. We're always happy to help!

Great experience.

Great experience. Purchased vehicle same day that I visited dealership. Salesman got me to the price I was willing to pay and my perceived value on my trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Please don't hesitate to reach out if there's anything additional we can do for you.

Just bought our second car from Kash at Mercedes Benz of

Just bought our second car from Kash at Mercedes Benz of Augusta. He exceeds our service expectations every time and was able to find the exact vehicles we wanted even when our searches turned up nothing. He makes the buying process easy as opposed to stressful and is always professional, available, and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Just bought our second car from Kash at Mercedes Benz of

Just bought our second car from Kash at Mercedes Benz of Augusta. He exceeds our service expectations every time and was able to find the exact vehicles we wanted even when our searches turned up nothing. He makes the buying process easy as opposed to stressful and is always professional, available, and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Dominic, we're happy you found Kash to be so supportive during your experience here at Mercedes-Benz of Augusta. Feel free to reach out to us if you need anything. Have a wonderful day.

Not what I expected from a Mercedes Benz dealership!

Not what I expected from a Mercedes Benz dealership! I was shopping online for a used car with certain parameters. I truly did not think I could find a car in my range but they came through with bells on. I was not shopping for a Mercedes Benz? regardless of that they found me a car that was perfect for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

I spent a very enjoyable morning buying a dream car .

I spent a very enjoyable morning buying a dream car . Everyone I encountered was helpful and nice. I especially liked Brandon who walked me through the whole sale with grace , humor and friendliness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Veronica, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The facility was well kept his service was outstanding.

The facility was well kept his service was outstanding. I met with Ryan Thompson, who was very professional and I would recommend others for the vehicle need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I just purchased this vehicle and the attention and

I just purchased this vehicle and the attention and excellent service I received from Edward Justice moved me to the Mercedes AMG purchase from other vehicles I was considering at the time. My wife and I are enjoying the car. Nolan Curtis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

MB of Augusta was very professional in organizing my

MB of Augusta was very professional in organizing my needs and my car warranty requirements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Thank you, and have a fantastic day!

I always appreciate Marcus and his help.

I always appreciate Marcus and his help.customer service is a very important factor especially when much money is changing hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We hope you have a great day!