Reviews
I was told a separate issue could be looked at when I
I was told a separate issue could be looked at when I brought my truck in. When I arrived, the service guy told me I would have to schedule a separate appointment. They waisted my time.
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- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Very positive experience!
Very positive experience! Recommend! Salesman Cody was fantastic, I will purchase my next new Corvette from him! Body shop was also great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service.
Great service. Fast efficient. Personnel were friendly and welcoming. Wait area was great and coffee was available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We saw a truck we liked and Tyler answered all our
We saw a truck we liked and Tyler answered all our questions about the vehicle,took us for a test drive. His no pressure attitude was refreshing! We drove home with it that evening! Thank you Tyler and John Thornton Chevrolet
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John did a great job putting the sale together.
John did a great job putting the sale together. Everything went much better than I could imagine. It was a great buying experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Service Advisor was very professional, knowledgeable
My Service Advisor was very professional, knowledgeable and had a great attitude 👍🏼. Upset that my PSI tire indicator was not reset after rotation causing me to make another trip to the dealership for it to be recalculated.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
She was very professional and git the job done.
She was very professional and git the job done. This was a very smooth sale
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The experience was was great, the dealer fee s was the
The experience was was great, the dealer fee s was the deciding factor, they were not outrageous and more in line than other dealers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, polite, courteous, punctual, focus,
Friendly, polite, courteous, punctual, focus, considerate, positive, passionate, energetic, dedicated, loyal, cooperative, kind, thoughtful, professional
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was horrible.
My experience was horrible. I didn't like all of the deception from Fred, Kevin, and I forgot the manager's name. I did not like the way they added all the charges to the cost of the vehicle after they supposedly gave discounts or rebates to bring the price down. They are not transparent. But you live and learn. I will never go here again. There is a reason I never shopped at Thornton Chevrolet, and I have lived in the area for over 20 years. I can't remember why I never shopped here before, but it is coming to me. In the past, I was warned about Thornton Chevrolet. I just can't remember what I was told. I know from my own experience now. I will discourage anyone whom I know is planning on shopping here for a new vehicle. Horrible experience. I have to go to another Chevrolet dealership to get help with this deal with this vehicle. DO NOT SHOP HERE!!!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
