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John Thornton Chevrolet

(3,668 reviews)
Visit John Thornton Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (855) 958-2988 (855) 958-2988
Used (855) 958-3133 (855) 958-3133
Service (855) 950-3089 (855) 950-3089

Reviews

(3,668 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Thornton Chevrolet from DealerRater.

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The entire staff was very professional and well knowledge

The entire staff was very professional and well knowledge in the process of purchasing the car. I would definitely recommend friends and family to shop for cars at this location. Because of all the technology that can with this vehicle, I could use a little more training at a slower pace.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My service was good.

My service was good. My service guy was good except that he laughed off an issue and kind of dismissed me when I told him my car has had since purchase - he said I just need to break it in to get the brakes to stop squealing, which upset me, as I have had the car for a year, but I just wasn't in the mood to continue to be dismissed, so I just shut up about it. I will continue to bring my vehicle here for service but hopefully the next visit I will be taken seriously about an issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am pleased with the customer service, however I felt a

I am pleased with the customer service, however I felt a little uncertainty from the floor manager who guaranteed my concerns were not a concern when he wouldn’t put that guarantee in writing. Time will tell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John Johnston was very patience with me on buying my 2025

John Johnston was very patience with me on buying my 2025 truck. He was very knowledgeable on the truck also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were great business men and women very professional

They were great business men and women very professional the whole team did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service and efficient car services

Excellent customer service and efficient car services delivery. Very dependable and time conscious. I will recommend this Dealer to anyone who crave for better service delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything worked out just fine, was no pressure,

Everything worked out just fine, was no pressure, friendly staff. Marva is a nice lady.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I just wanted to say, me and my husband Mike were

I just wanted to say, me and my husband Mike were thoroughly impressed with Clyde and the entire staff at John Thornton Chevrolet. They went above and beyond our expectations, and gave us a great deal on my new Chevrolet Trax RS! We drove over 250 miles to purchase the car.....but from the deal we got, the full tank of gas, the red ribbon, and the great service....it was well worth the drive. My only regret is that we will have to use a local GMC dealership, and can't use John Thornton GMC for our future service. Thank You Again Mike and Gina Riddle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful sales staff.

Wonderful sales staff. It was the smoothest car purchase transaction that I have ever had. They made the process painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service.

Excellent Service. The staff was kind and courteous. Clyde Springer was very professional and on point. I can call on him anytime to answer any of my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.