Reviews
John Thornton Chevrolet staff provided excellent customer
John Thornton Chevrolet staff provided excellent customer service. Marva, Derek, and Kevin assisted to make sure I received the vehicle that best to fit my needs and desires.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was not satisfied because bought the car two days later
I was not satisfied because bought the car two days later the light came on for the tires had to replace.. then the following week the light came on for the engine. The vehicle is parked in my yard right now..
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Ernesto was a no nonsense salesperson who listened to my
Ernesto was a no nonsense salesperson who listened to my concerns and was very customer oriented. I’d recommend him to anyone in the market for a new or used vehicle. 10 out of 10!!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service provided by the service team.
Excellent service provided by the service team. They were very responsive and energetic when working with us. Very much appreciated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased my vehicle online and had it delivered to my
I purchased my vehicle online and had it delivered to my home in TN. The process was so easy and fast! Just received my plate and title in the mail this week. Thanks so much for the great customer experience. I'm in love with my new Blazer :)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Held 2011 Chevy truck for over 15 days.
Held 2011 Chevy truck for over 15 days. No communication from dealership. Unacceptable customer care service.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
My experience at this location regardless of what type of
My experience at this location regardless of what type of business I’m conducting is always a positive one (car repair, auto bodywork or purchasing a car). This is the second used car I’ve purchased from them and it has always been a pleasure doing business with such nice, courteous, professional people. The car is awesome 🌟 Think you to my Sales Man Cody Hill
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Grant & Jacob were pleasant, knowledgeable and patient as
Grant & Jacob were pleasant, knowledgeable and patient as they walked me through my options and best routes for my lease.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great overall customer service.
Great overall customer service. Grant is a bulldog, although I understand him to be a necessary and great benefit in the interest of dealership sucess. My Sales Person (Jacob) did an outstanding job earning my business and working through all additional details to secure my purchase. Outstanding workmanship for an individual as young who displayed the drive and professionalism of a season veteran. He personally stayed in touch on a daily basis, while assisting me with overcoming my purchase challenges and handled all of my concerns from start to finish, and for that I extend him my sincere thanks and appreciation.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Been trading business with them for over 30 years, and
Been trading business with them for over 30 years, and bought 4 vehicles from them. Great folks to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
