John Thornton Chevrolet

Very Pleased, I've purchased 2 vehicles from them haven't had any problems. Always Friendly.

I purchased a new Chevy Equinox EV in December 2025 and had a great experience working with salesperson Cody Hills and Manager Derek on day one. We agreed on the pricing, and I left the dealership fully satisfied with the process. Before referring a friend, I confirmed with Cody that the dealership offers a $100 referral bonus. My friend proceeded with their purchase the following day, working with Cody as well, who assured me that I was marked as the referral on their application. On January 4th, Cody informed me that the referral check would be mailed the next day. However, it has now been over a month, and I have yet to receive the check or any further updates. I have reached out to Cody multiple times but have not received any response. I also attempted to contact the dealership manager via phone and email, but unfortunately, I have not heard back. This lack of follow-up is disappointing and raises concerns about the dealership's commitment to customer satisfaction beyond the initial sale. I would appreciate an update on the status of the referral bonus at your earliest convenience. Prompt communication and resolution of this matter would go a long way in reinforcing trust and confidence in your dealership’s customer service. Update: Recieved my referral bonus.

John Thornton Chevrolet listened to me and did not push me in any way. I was able to make pressure free choices with excellent feedback when I did have a question.

A dealership that is easy to browse around and purchase from with a wide selection.

The dealership should tell the customer more about the vehicle being tested on the road. All the features the vehicle have and do not have. The trunk was not discussed, because no spare tire is with this car. Now I have to purchase a spare tire. WOW!!! Also, no Sirius XM radio not available. There is a lot of dealerships on this street. However, I took the chance to visit John Thornton.

I found the car I purchased from you all to be exactly how it was described. Jackson did a great job with the pictures and videos I requested. I was very pleased with the transaction and the automobile. Thank you.

Always great friendly customer service.. Also, service advisor is very knowledgeable and follows up on phone calls.

Love the customer service and the sales rep. Everyone was so nice and acknowledged me !

Hats off to the crew of John Thornton Chevrolet for getting it right and proving that customer service/satisfaction still exists. They really stand by their cars and make sure that a customer issues with a car is addressed and taken care of. I purchased cars from here before and that is why I came back and always will. Thank you again for everything, you're the best, thank you Vance Thomas.

Russ was a big help to me finding the trucks tat we needed, Thanks Russ