Reviews
The only issue I had is they had a your model newer than
The only issue I had is they had a your model newer than my Chevrolet Equinox I purchased a 2017 the same night an alert came up with a 2018 I asked if we could come up with something on a trade to the 2018 even in the LS trim have just a few more modern features more similar to the 2017 Malibu I was replacing after a deer hit me. The guy that sold the 2017 Equinox was even a little sarcastic with me. That's my only gripe I'm still not happy with that my Facebook and social media friends will know as well.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Could not wrap my mind around the $10.
Could not wrap my mind around the $10.00 shop fee, when you charge $100.00 to install a battery. Advance auto install a battery for free when you purchase it. But I’m a loyal customer of Thornton. So who knows if I’ll come back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Everything was good I love the place and I love how
Everything was good I love the place and I love how helpful they are thx you a lot.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service Dept.
Service Dept. made sure I knew my appointment was coming with texts and calls prior to my appointment. Service was in and out with no issues.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service.
Outstanding service. Great communication, great price! They got me exactly what I wanted. Highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership was extremely helpful with getting everything
Dealership was extremely helpful with getting everything needed for the purchase of the car. I came at the last minute and they stayed a little after to make sure I had things taken care of. Cody Hill was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience during a touch time when i had to trade
Great experience during a touch time when i had to trade in my car of 11 yrs
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The lady that dealt with me when I bought my car out
The lady that dealt with me when I bought my car out right kinda seemed alilttle pushy and when I called back after the purchase, which I’m happy about, I talked to her again about HOW MUCH IT’LL COST to get a diagnostic done cause I was having a small issue with the navigation and she kept trying to “remind” me it was as is, insinuating I was trying to get it done free. Why would I ask how much it would be then? Other then that love the place and the service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome to work with.
Awesome to work with. They got us 2 matching vehicles quick. Prompt straightforward and honest. Will work with them again
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was friendly and polite.
The staff was friendly and polite. I felt at home as soon as I walked in the office.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car