Reviews
Pleased
David Hill and Garry Commander are the Best!! Thanks So Much for making this happen. Love My New Car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F-250 SD Diesel
Quality organization who knows my car. Price competitive but with trained service people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frederick, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent
Adele Carter was wonderful. I would recommend her to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scheduled service
Always a pleasure to have scheduled oil changes and tire rotation done at McLaughlin Ford. Angie is a great Service Rep and takes care of us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken Oliver
No issues my vehicle was serviced in a timely matter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mclaughlin Ford
The customer service was excellent. Our salesman Jason was great in answering questions or getting the answer promptly if he did not know it. Extended warranty offers are phenomenal. The buying process was done with ease and forms were explained.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Prissela, thank you for your kind words and congratulations on your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
New Truck
My phone will not Bluetooth to the truck. Ford states it will Bluetooth any phone but i read forums that state the LG Stylo 5 will not Bluetooth with the F150. I did not know this until after i got the truck and failed multiple attempts to Bluetooth my phone with the truck. Also the paint was knicked on the tailgate by one of the techs and now i have to make an appointment for it to be touched up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave your honest feedback, Chery. If you would like to speak with us further about your experience, please don't hesitate to reach out. We are always happy to help!
2019 Ford fusion
Eddie cockerill was my salesman and he did a excellent job helping me get my car with my trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Bruce was great . Friendly . Stayed after closing to finish up my deal . Couldn?t ask for better !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ashley, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Bruce. Please let us know if there is ever anything else we can do for you! Safe travels!
Services
The services department was top notch. We brought our vehicle for ?The Works? and was treated with great customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!