Fantastic. I knew exactly what I was looking for and everyone I dealt with was very helpful and made it a very efficient and smooth transaction, from ...Gustavo whom I spoke with initially, to Eddie in sales, and Miguel and Alfons in finance.
Inquired about a used Ford Ranger online. The customer service was very poor at best. I felt they weren't interested in gaining any new business. No... explanation about warranties, etc. I'd probably get better customer service at a rundown used car lot.
I made a car deal with Lidia Perez & Sales Manger AJ. Needless to say they sold the car, out from underneath me. I bought a $700 air fair, made transp...ortation arrangements to ship the car. I called to change the apt time, and they responded with we sold the car earlier this morning. I called the Gen. Manager, all he could say was he couldn't get it back. No Apologies from any of them. If I hadn't called to change my appointment time, I would have flown down, rented a car, shown up at the dealership. Car would have been sold. Would you want to do Business with an outfit like this? Plenty of Ford Dealerships out their, do yourself a favor ,find another one besides this one!
Bobby and Mark were super nice and super friendly. They asked what was my budget and suggested cars that were with my range.
My experience was great Julio help me out great man!
Fast efficient and streamlined except for the cashier who didn't know how to use my passport from wheels for payment. Also it would be nice to have a ...washed car return.
Very helpful and detailed on the service i needed .
My service guy was very nice and knowledgeable of my needs. Took care of me from start to finish. Courteous and respectful
Robert and Sergio were fantastic and made everything easy. I will 100% be sending anyone that is looking for a new Ford to Central Ford!
Service advisor Servando was helpful and courteous ! .