Reviews
Excellent experience. Tiffany in Sales was exceptional, Sheila, who handled the purchase details, was amazing. Very professional, had the truck about which we had called already pulled to the front.
Excellent experience. Tiffany in Sales was exceptional, Sheila, who handled the purchase details, was amazing. Very professional, had the truck about which we had called already pulled to the front.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind review is greatly appreciated! I’m delighted to hear that you had an excellent experience with Tiffany and Sheila at Mitch Smith Chevrolet. It’s great to know they provided you with exceptional service and had your truck ready for you. I appreciate your feedback, and we hope to see you again soon! Safe travels in your new truck! Best Regards, Tim Calvert [email protected] | Mitch Smith Chevrolet
Have been purchasing all my vehicles from Mitch Smith Chevrolet for years. Great service and a great service department.
Have been purchasing all my vehicles from Mitch Smith Chevrolet for years. Great service and a great service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I appreciate your loyalty to Mitch Smith Chevrolet over the years. It’s great to hear that you’ve had great experiences with our service and service department. We look forward to continuing to serve you for many more years to come! Best Regards, Scott Browder [email protected] | Mitch Smith Chevrolet
Very disorganized. I was ignored for 10-15 minutes when I walked into the service area. My appointment for oil change was at 1. Got a message saying expected completion 5pm. I told them I had a dental appointment at 3 when I made the appointment. Went back to service area and told them if they hadn’t already started it. Forget it. Lady said they were working on it. They did get me out in time to make the appointment. Everyone in the waiting room was complaining about them for various reasons. No complaints at all on my purchase. I don’t plan to go back to that service department.
Very disorganized. I was ignored for 10-15 minutes when I walked into the service area. My appointment for oil change was at 1. Got a message saying expected completion 5pm. I told them I had a dental appointment at 3 when I made the appointment. Went back to service area and told them if they hadn’t already started it. Forget it. Lady said they were working on it. They did get me out in time to make the appointment. Everyone in the waiting room was complaining about them for various reasons. No complaints at all on my purchase. I don’t plan to go back to that service department.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Angela, I appreciate your feedback regarding the service department at Mitch Smith Chevrolet. It’s important for us to meet our customers' expectations, and I understand your frustration with the wait time and organization during your visit. If you would like to discuss this further, please feel free to reach out to me directly. Our team hopes to improve and provide a better experience in the future. Best Regards, Scott Browder [email protected] | Mitch Smith Chevrolet
Eric Laney is the absolute best! He helped me so much finding a car within my budget. He is extremely kind and attentive and truly cares about his customers! He made sure I was taken care of and was getting a car that was best fit for me! I highly recommend Eric Laney at Mitch Smith Chevrolet in Cullman, Alabama if you are looking to buy a car!
Eric Laney is the absolute best! He helped me so much finding a car within my budget. He is extremely kind and attentive and truly cares about his customers! He made sure I was taken care of and was getting a car that was best fit for me! I highly recommend Eric Laney at Mitch Smith Chevrolet in Cullman, Alabama if you are looking to buy a car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Isabella! I’m glad Eric provided you with such excellent service while helping you find the perfect car within your budget. Your recommendation means a lot to us at Mitch Smith Chevrolet. We hope to see you again soon! Best Regards, Tim Calvert [email protected] | Mitch Smith Chevrolet
Quick. In and out. Nice folks. Clean facilities Explained my car issue. Will return for future car services.
Quick. In and out. Nice folks. Clean facilities Explained my car issue. Will return for future car services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you shared your experience with us! I’m glad to hear that you had a quick and pleasant experience at Mitch Smith Chevrolet. We strive to provide clean facilities and excellent service, so I’m happy you found that. We look forward to assisting you with your future car services! Best Regards, Scott Browder [email protected] | Mitch Smith Chevrolet
Good customer service, not a long wait time. Polite, respectful of my time. No issues.
Good customer service, not a long wait time. Polite, respectful of my time. No issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Julie! I’m thrilled to hear that you experienced good customer service and a quick turnaround at Mitch Smith Chevrolet. I appreciate your feedback, and we look forward to serving you again in the future! Best Regards, Tim Calvert [email protected] | Mitch Smith Chevrolet
Samuel Tucker always does a great job helping us find what I need. This is our 4th vehicle we bought from him.
Samuel Tucker always does a great job helping us find what I need. This is our 4th vehicle we bought from him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Kelly! I truly appreciate your continued trust in Mitch Smith Chevrolet and Samuel's dedication to helping you find the perfect vehicles. We look forward to assisting you again in the future! Best Regards, Tim Calvert [email protected] | Mitch Smith Chevrolet
Great people, proffessioal, and did everything just as said they were going to. Paperwork was ready for me and was in and out in under an hour.
Great people, proffessioal, and did everything just as said they were going to. Paperwork was ready for me and was in and out in under an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I appreciate your kind words about our work and am thrilled to hear that your experience at Mitch Smith Chevrolet was efficient and professional. We strive to make the process as smooth as possible for our customers. We hope to see you again soon! Best Regards, Tim Calvert [email protected] | Mitch Smith Chevrolet
Fast courteous service. Through vehicle inspection, with a detailed report. They keep me updated as they preformed the oil change and tire rotation. I will definitely be back again.
Fast courteous service. Through vehicle inspection, with a detailed report. They keep me updated as they preformed the oil change and tire rotation. I will definitely be back again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m delighted to hear that you received fast and courteous service during your vehicle inspection, oil change, and tire rotation at Mitch Smith Chevrolet. I appreciate your kind words, and we look forward to welcoming you back again soon! Best Regards, Scott Browder [email protected] | Mitch Smith Chevrolet
They always do great with my vehicle and the prices are great as well will keys come back there
They always do great with my vehicle and the prices are great as well will keys come back there
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Tammy! I’m thrilled to hear that you have had great experiences with your vehicle at Mitch Smith Chevrolet and that our prices meet your expectations. Looking forward to welcoming you back again! Best Regards, Scott Browder [email protected] | Mitch Smith Chevrolet