Reviews
Infiniti of Thousand Oaks service is the best experience
Infiniti of Thousand Oaks service is the best experience all the time. As we all know, you can buy a car anywhere getting service with honesty, integrity, and done correctly the first time is what keeps me coming back to your dealership and the Infiniti brand. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Since 2009, I have been taking my G37 for service, here
Since 2009, I have been taking my G37 for service, here at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of service and professionalism, has succeeded itself each year. This service, I was assisted by Brian Fudenberg. He was friendly and very attentive to my service needs. I look forward to doing business with Infiniti of Thousand Oaks again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So professional, friendly, and knowledgeable regarding my
So professional, friendly, and knowledgeable regarding my vehicles. I own 2 vehicles and felt Infinite of Thousands Oaks provided me the service I did not receive anywhere else. Brian is the best service advisor I’ve ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was prompt accurate and politely presented
The service was prompt accurate and politely presented with costs acceptable.. Consumers depend on honest appraisals on needs from mechanics.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alba was an incredible representative.
Alba was an incredible representative. She communicated multiple times a day with empathy and clear messaging. This project was very difficult, but the service dept figured everything out!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patty was amazing.
Patty was amazing. We interrupted her lunch break and yet, w/kindness and a smile she helped me not only w/what I came in for but all of the services I had neglected. I was very happy w/the service. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst experience.
Worst experience. Didn’t replace air bag properly and damaged dash then blocked our calls
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
One of the best dealership, I have to visit for service,
One of the best dealership, I have to visit for service, questions on the car I own.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fabian was very professional and accommodating.
Fabian was very professional and accommodating. The service was excellent and my Infinity was repaired in the timeframe that they told me. He answered my questions and I feel very comfortable with the service they have provided me. I would recommend this dealer for future Infinity repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patty is excellent in service and goes above and beyond.
Patty is excellent in service and goes above and beyond. She is a constant professional and does very good. Follow up work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
