INFINITI of Thousand Oaks

(359 reviews)
3570 Thousand Oaks Blvd, Thousand Oaks, CA 91362
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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Alba was great.

June 8, 2025
By jaywrx04 on DealerRater

Verified Customer

Alba was great. Very efficient knowledgeable and met time expectations. Very very good service highly recommended. I have brought my Nissan 2 Armadas, Infiniti Q X 56, QX 60, G 37 and FX 35 to this location for all my service needs. Cheers the staff and keep up the excellent work.

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Professional always Easy to take and wait and get

June 6, 2025
By NedaK35 on DealerRater

Verified Customer

Professional always Easy to take and wait and get delivered Never hassles Service here has always been pleasant!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service and very responsive.

June 2, 2025
By tporretta14 on DealerRater

Verified Customer

Great service and very responsive. Love that you’ve had the same people for years. Brian is awesome!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I always have a good experience at Infiniti of Thousand

June 2, 2025
By PERRYSANDY193 on DealerRater

Verified Customer

I always have a good experience at Infiniti of Thousand Oaks. The service people know me by name and are always friendly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alba and Patty are amazing So service orientated Make

June 2, 2025
By CGATE8 on DealerRater

Verified Customer

Alba and Patty are amazing So service orientated Make you feel like your a special customer Enjoy the experience That’s why I keep coming back

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good customer relations.

May 30, 2025
By DLK on DealerRater

Verified Customer

Good customer relations. You're treated as one of their own. Timely service. Good job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Wonderful clean welcoming service department.

May 30, 2025
By BIGLAPDOG44 on DealerRater

Verified Customer

Wonderful clean welcoming service department. Caring service advisor. Love this dearlership. It was the experience experience Alba is amazing and all the staff

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Customer service is always great.

May 30, 2025
By Art Salas81 on DealerRater

Verified Customer

Customer service is always great. Quick easy check out process. Had a loaner car which helped out a lot.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Roxanne and alba the best employees your station has best

May 26, 2025
By michaelj90247 on DealerRater

Verified Customer

Roxanne and alba the best employees your station has best service nothing but the truth

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took in car for a problem and oil change also took proof

May 23, 2025
By ac.cortes2015 on DealerRater

Verified Customer

Took in car for a problem and oil change also took proof of the problem and was not fixed.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.