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INFINITI of Thousand Oaks

(359 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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Patty is excellent in service and goes above and beyond.

Patty is excellent in service and goes above and beyond. She is a constant professional and does very good. Follow up work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alba Ramirez help me very well very good.

Alba Ramirez help me very well very good. Customer service was working on a light that turned on my dash that was a battery light. She went ahead and immediately helped me out to make sure everything was working fine. I will get back with her to make sure everything is good her customer service is 100%. I would refer her to everybody good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent I don't why I have to add 14 more words when

Excellent I don't why I have to add 14 more words when I've already said that the service was Excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff is super helpful and personable.

Staff is super helpful and personable. Jake, his manager and receptionist are always great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant Alba Ramirez is extremely knowledgeable,

Very pleasant Alba Ramirez is extremely knowledgeable, professional and proactive, also very friendly very pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, responsive, courteous.

Professional, responsive, courteous. I have been taking my QX70 There for years and years and years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dennis and CJ did a great job when I turned my lease in

Dennis and CJ did a great job when I turned my lease in for a new vehicle. I told them what I wanted and where I needed to be at with my new lease. They took that info and put me into a new vehicle that same day. They did their very best getting me everything I wanted and exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and good cleaned space.

Great service and good cleaned space. Always demonstrated welcoming and offer water and cookies. Live it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The customer service that I received was awesome.

The customer service that I received was awesome. They were very professional and courteous. Nice job!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris and Alba were Very efficient knowledgeable and met

Chris and Alba were Very efficient knowledgeable and met time expectations. Very very good service highly recommended. I have brought my Nissan 2 Armadas, Infiniti Q X 56, QX 60, G 37 and FX 35 to this location for all my service needs. Cheers the staff and keep up the excellent work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.